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I have a dyson alergy machine, I have emptied it, but I would like to clean the filter. I can't locate where the filter is or how to get to it to clean it. The manuel for this is not with the machine. This machine came with the house we live in. Could you help me please? Laurie

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  • Ryan S
    Ryan S May 11, 2010

    find out the Dyson model number please - is it DC01, DC02 or DC something else?

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Greetings Irlawren3,

It all depends on the model you currently have. The filters on some are above the motor and some are on the side housing. Its pretty clear looking at the unit where the filters are located. I would suggest investigating your unit and looking for the filter.

When you do locate the filter, it is to be washed with plain water and allowed to dry for at least 12 hours before being put back into the unit.

One thing that helps determine the model is the color also. What color is it?

Thanks!

Dorothy
Go Ahead. Use Us.

Posted on Jul 31, 2008

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If your DC35 doesn't seem to be picking up as well as it should be, there may be a blockage in the floor tool, wand or bin inlet. The filter may also need a wash.

In normal use, we recommend washing the filter at least once a month using cold water without detergent. Allow at least 24 hours for the filter to dry completely before replacing it.


Our online support guide will walk you through each of the checkpoints needed to locate and remove any blockages: http://www.dyson.co.uk/support/dc35/dc35-multi-floor/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/check-wand

This should resolve the issue, but our experts are on hand to provide further assistance if you need it. You can reach us by calling the Dyson Customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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http://content.dyson.com/support/help.asp?article=1148&product=DC25-ALLFLOORS

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I'm confident this will resolve the issue, but if you would like some further advice from our experts after you've given this a try, please give us a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

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If your DC24 doesn't seem to be picking up as well as it should be, and you've already tried washing the filters, it's likely that your machine has a blockage. To locate and remove any obstructions, please take a look at the steps shown in our online Support guide:

http://www.dyson.co.uk/support/dc24/dc24-multi-floor/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/check-suction


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http://www.dyson.co.uk/support/dc24/dc24-multi-floor/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/check-suction

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Here are a few links to Dyson for you. if you remove the bin and cyclone top assembly (as if you were going to empty it) you should see on the body of the machine a small tab on the top of the body in between the 2 wheels. Simply lift this tab and you should find the filter. It will be a two part filter with a blue sponge and yellow casing.

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I hope that this information is useful to you. If it is a vote with the thumbs up is greatly appreciated.

www.dyson.com/store/spares.asp dysonmedic.co.uk/dyson-dc08-changing-cleaning-washable-filter

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