Hi, I have a jvm1631 modle that looks like yours,on mine you need to remove the grill on top and then you should have a screw above clock,remove screw and lift up and the whole assemby will pop off.Then you will see tabs all around edge that you psuh in to remove plastic cover then you can unplug all wire harnesses and replace keypad. Just remember to unplug M/W first.Hope this helps.
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