Question about HP LaserJet 2420 Printer
The printer wont use the letterhead paper that I put in tray 1. It will only use it if I open tray 2.
Print a configuration page from the menu. Look at the tray set-ups. Sounds like you have tray 1 set to casette. Change it to "first" and the size to "any". The printer will then pull paper from tray 1 any time you put something there.
Posted on Aug 19, 2008
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Set tray (3? ) or other non standard paper type trays to type setting of letterhead and set normal paper tray (2) paper type to plain .
You do this on printer keyboad find menu then find paper handling, tray xxx, paper type. xxxx...set or tick
Via operations panel you can also printout current settings too to see if you have done the change if you do one before and after
There are other settings on your printer that can effect this and driver configuation and doc type setting on pc that can effect this also but try step above first and report back if still having issues. Is it run by a server? Do you abity to change driver settings on your pc?
Oct 19, 2007 | HP LaserJet 4350 Printer
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