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Optimus cd 6500 scrolls "m-error" (memory error) - have tried turning it off and unplugging it a number of times

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  • sunburst586 Dec 16, 2008

    M-ERROR comes across the screen. Every lights up and appears to be working. As soon as you press the play button the m-error shows, at that time you have to turn off. There is no buttons that will work. I have turned power off and on and have also un plugged. Help.. I have had this unit since it was new.
    Although it is 12 yr old.. I have never had a problem.


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4 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 3230 Answers

SOURCE: error code 6500 flashing

The 6500 error code is a logic board error code. The PCI Bus error is detected by the ASCI. Sounds like it needs new logic board. but i suggest you to first of all you can try to reset your printer -

1. Turn the printer off with the Power button (if available).
2. Disconnect the data cable from the printer.
3. Unplug the printer's power cord for approximately 10 minutes, and then plug it back in. 
4. Turn the printer back on. If this works you're done, if not try the next step.

1. After confirming that the printer is powered on, open the paper output tray.
2. Open the top cover and wait until the print head moves to the center.
3. Open the inner cover and check that ink tanks are properly seated.
4. Properly seated
5. Press down on each ink tank until a click is heard.
6. Close the inner cover and top cover

if reset method not works for you then you go for the new logic board replacement .............

Good Luck!!

Thanks

Posted on Oct 01, 2009

cene765
  • 787 Answers

SOURCE: canon error code 6500

It's a hardware error.Your printer need service.

Posted on Oct 08, 2009

  • 1044 Answers

SOURCE: i have a HP Officejet

Please go to the following link and your problem will be solved.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00489814&cc=us&dlc=en&lc=en&product=3795406&tmp_track_link=ot_search#N53

Posted on Aug 22, 2011

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The Service Manual for the MP500, which is very close to the MP450, indicates that the error code of 6500 is a PCI buss error and this is a Service Error Code. Typically this is an internal error of one of the ASCI chips on the logic board and can only be repaired by replacing the logic board at the Canon Service Center.

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Before committing to replacing a logic board, ensure that the error has not been generated and held by spurious external signals. Reseat the ink cartridges. Remove any memory card(s). Check any flaps / covers are properly closed (eg. CD printing cover). Turn off the printer and disconnect the power lead and USB lead to the computer. Leave the printer disconnected from power and data signals for several minutes, allowing time for any static electrical signals present on the logic board to discharge.

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1 Answer

Error code 6500 flashing


The 6500 error code is a logic board error code. The PCI Bus error is detected by the ASCI. Sounds like it needs new logic board. but i suggest you to first of all you can try to reset your printer -

1. Turn the printer off with the Power button (if available).
2. Disconnect the data cable from the printer.
3. Unplug the printer's power cord for approximately 10 minutes, and then plug it back in. 
4. Turn the printer back on. If this works you're done, if not try the next step.

1. After confirming that the printer is powered on, open the paper output tray.
2. Open the top cover and wait until the print head moves to the center.
3. Open the inner cover and check that ink tanks are properly seated.
4. Properly seated
5. Press down on each ink tank until a click is heard.
6. Close the inner cover and top cover

if reset method not works for you then you go for the new logic board replacement .............

Good Luck!!

Thanks

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The 3 LED's (Num Lock, Caps Lock, Scroll Lock) are used by Dell to diagnose no-post issues such as yours. The only error code close to yours is [Num Lock ON, Caps Lock FLASHING, Scroll Lock ON]. This indicates a a memory error. Try reseating the memory modules. If you have 2 memory modules, insert one at a time to determine the faulty module.

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