Question about Philips SA5125/37 MP3 Player

4 Answers

Philips SA5125/37 mp3 player

My mp3 is not turning on

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  • mrtsos Aug 01, 2008

    My Philips Gogear 2GB.When I stat it says PHILIPS then it says Gogera the right after that go off.

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4 Answers

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  • Master
  • 3,422 Answers

HI,

First try formating your player once,you will loose all your songs but if there is any memory corruption problem it will be solved.

You can format it by plugging it in to my computer with the USB. then go to MY computer you will see external drive there.Right click and select format.

If the first method doesn't help the go for this one:

this process will erase all songs off the player.
Disconnect the player from computer.
Turn the player off.
Hold in the volume + button.
Reconnect the player while holding in the volume + button.
Continue holding the volume + button.
After 5-50 seconds, Windows will pop-up a "Found New Hardware Wizard." - complete the wizard .

Posted on Aug 01, 2008

  • Priya darshan Aug 01, 2008

    Please don't forget to accept the solution

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  • Master
  • 6,487 Answers

Make sure it is charge , Try alos to connect it to a power supply and power it on so we can see if this is only a battery problem or a device itself, If its still under warranty you can just have it replace.

Hope that helps.........

Posted on Aug 01, 2008

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  • Master
  • 555 Answers

Is it fully charged, or is it connected to wall power?

Posted on Aug 01, 2008

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  • Philips Master
  • 19,396 Answers

Try removing batteries and provide more details.

Posted on Aug 01, 2008

  • Ginko
    Ginko Aug 01, 2008

    From

    ThaMp3Doctor



    "Triple Reset for GoGear:

    Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold
    in the volume + button, and reconnect the player to the computer while
    holding the volume + button in. Keep holding the volume + button for an
    additional 5-50 seconds. Windows should eventually go into recovery
    mode and revive the player- it will pop up a window that says Found New
    Hardware Wizard. If this pop-up does not appear, reset the player again
    WHILE connected to the computer. Open the Philips Device Manager, and
    go to Repair Tab. Reset the player one more time while connected to
    computer. Follow the repair instructions.



    After repair is complete, upgrade the firmware for this player.



    Will erase all the songs, but you should be good to go again."


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Posted on Jan 02, 2017

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Recovery Mode for Philips' GoGear
Open the Philips Device Manager (Start à All Programs à Philips Digital Audio Player à SAXXX à Philips Device Manager) and click on the “Repair” tab.  Then click on the “Repair” button to start the repair process.  Most of the time, when your player is in that state, the Device Manager will not recognize that your GoGear is plugged in.  If this is the case: Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.

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You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
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