Question about Sony Cyber-shot DSC-T10 Digital Camera

2 Answers

The LCD screen is blank (white) on my Sony DSC-T10. I have tried to follow the instructions on resets but this does not affect the display at all.

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  • phillyphotog Aug 29, 2008

    I recently dropped my Sony DSC-T10 camera on the floor (by accident), and ever since all I get is "The White Screen of Death". My LCD screen shows only white - wether I'm trying to take a picture, look at pictures, or record. It seems like I can still take pictures, but since there is no viewfinder - it's doesn't matter. I've tried removing the battery and the memory card. I tried resetting the camera to the factory settings by using Sony's tutorial, and I tried "firmly rapping" on the Cyber-shot logo like some other people having this problem with Sony cameras have suggested. I also tried pressing on the Sony logo at the bottom of the LCD screen (at another person's suggestion), but nothing happens. Please help! I love this camera and am not ready to give up on it!

  • tara76 Sep 02, 2008

    I am having the same exact problem!

  • clioprof Oct 13, 2008

    I can take about 10 shots and then I get the white screen. If it sits a few days, I can take another 10 or so shots and get the white screen.

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2 Answers

Doesnt apply to the DSC-T10

Posted on Sep 24, 2008

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You have to SEPTEMBER 30th, 2008 to do this!!!!!!

This is a known issue with the cameras. go to:
http://esupport.sony.com/US/perl/select-system.pl?PRODTYPE=7&NAVDISP=di

Enter your camera model. Go to:
Important Notice About Your Sony Product

and follow the instructions. Sony will email you a UPS shipping label. Ship the camera back to them at their expense. They will fix it and ship it back to you for free.

Until September 30, 2008, Sony will repair, free of charge, affected products exhibiting the above-mentioned symptom where it is caused by the image sensor device. Sony will also cover the cost of shipping and handling from and to addresses within the United States and US Territories for service to correct this issue.

Posted on Sep 24, 2008

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Posted on Jan 02, 2017

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