When I turn the browning knob (which turns on the toaster) to the on position, it snaps right back to it's starting position. The toaster works as long as I hold the knob in the "on" position. What can I do to fix it? Thank you so much!
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try turning it all the way on if it's a timer switch,, then rotate back, If its just a on off switch, your going to have to replace it, unfortunatly its in the UK and thats the only place I could locate it,, but heres the link for that http://www.dualit.com/spares/01362
It could be your browning control is not working or it needs to be moved to a darker setting.
I could not find the instructions for your specific model but in order to achieve uniform browning it is recommended you wait a minimum of 30 seconds between each toasting to allow the control to automatically reset. This could be the problem if the first cycle of toasting completes correctly; you need to wait the minimum 30 seconds before starting a second cycle.
If the product is less than a year old and under certain condition Kenwood will replace.
You can fix this yourself by following these instructions. Unplug your toaster before proceeding!...
Clean the toaster first. Turn the toaster upside-down and shake out the crumbs. Remove and clean the bottom crumb tray.
1. Unscrew the four Phillips head screws located in the corners of the bottom base. Remove the screws completely if possible. Do this over a cloth or newspaper - that way a stuck screw won't get lost if it falls out later.
2. With the toaster right-side up, pull off the wide toast lever knob. Do not remove the round adjustment knob (it will not come off from the outside) but make a mental note of what number (1-7) is showing at the knob's adjustment mark.
3. Carefully pry up the end of the case cover with the knob on it (don't pull on the "stop" button). When the knob's plastic shaft is clear of the circuit board, gently pull off the cover.
4. On the inner part of the circuit board you will see a black plastic "cam" surrounded by two sets of electrical contacts. Rotate the cam to open the contact points if necessary. Insert a thin nail file between the points and rotate the cam to trap the file between them, then scrub back and forth several times to clean the contact points. Do this for each contact on both sides of the cam. When finished, rotate the cam clockwise so it is all the way back down to it's original position.
5. To make re-assembly easier, remove the round adjustment knob from the cover by depressing the half-round shaft flanges inside the cover with your fingernails.
6. Re-assemble the toaster by reversing steps 1 & 2. Replace the knobs, making sure that the round one is in the same position you noted earlier before you push it all the way down.