Fisher price kid tough music player is displaying a flasing exclamation point... please help!

batteries might have been inserted the wrong way..
-have it repaired if the batteries are inserted correctly

I found this on another post:
"I had a error close to that one. It was a picture of the player with a flashing exclaimation. I couldn't do anything with the player. It was frozen. I plugged it into the computer and no results. I changed the batterys and got no results. I found the software and hooked it up to the computer again. It said there was a software update. I followed the prompts and it worked. The music player was back to normal. So those of you that have this player MAKE SURE YOU HAVE THE SOFTWARE!!!"

After reading the post, I went to www.fisher-price.com/kidtough/ re-downloaded the software and installed/launched it but didn't get any updates. So I disconnected the player but left the Fisher-Price software running in the background and started doing other stuff. When I went to shut down my computer, I was about to shut down the Fisher-Price software when I noticed the message prompt "THERE IS AN UPDATE TO THE SOFTWARE, WOULD YOU LIKE TO DOWNLOAD IT"
I was so excited to see the prompt and I hit OK. It told me to connect the player to the computer before starting so I did and it automatically did an update. It appears to be working now! Sure hope this doesn't happen again!

what happens if I lost the disk?

Hi haguerol!

I checked the manuals for your issue but could not find a solution.
I suggest you contact there customer service instead.

Consumer Assisstance
1-888-892-6123 US & CANADA
1-300-135-312 AUSTRALIA

Thank you for using Fixya,

avf110686

I found this on another post:
"I had a error close to that one. It was a picture of the player with a flashing exclaimation. I couldn't do anything with the player. It was frozen. I plugged it into the computer and no results. I changed the batterys and got no results. I found the software and hooked it up to the computer again. It said there was a software update. I followed the prompts and it worked. The music player was back to normal. So those of you that have this player MAKE SURE YOU HAVE THE SOFTWARE!!!"

After reading the post, I went to www.fisher-price.com/kidtough/ re-downloaded the software and installed/launched it but didn't get any updates. So I disconnected the player but left the Fisher-Price software running in the background and started doing other stuff. When I went to shut down my computer, I was about to shut down the Fisher-Price software when I noticed the message prompt "THERE IS AN UPDATE TO THE SOFTWARE, WOULD YOU LIKE TO DOWNLOAD IT" I was so excited to see the prompt and I hit OK. It told me to connect the player to the computer before starting so I did and it automatically did an update. It appears to be working now! Sure hope this doesn't happen again!

I'm not sure which light you are referring to but my daughters dvd player blinks on the side right by the brightness controls when it is charging.

I think that is because your storage is full. You need to delete some photos.

I just got one from Mattel it was 2.50

Call fisher price and tell them and they will refund up to $150.00 without a receipt if you paid more then that then you have to have receipt showing that. All of the kid tough dvd players are breaking thats why they are not selling them anymore. I hope I was helpful.

Hi - You can download the manual from the link underlined in blue below:

fisher price kid tough



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