Question about GE WJSR2070B Top Load Washer

2 Answers

Drain pump/motor not draining.

Hi Mike,

Product: GE WJSR2070BWW washer. S/N# LD150598
Bought this GE back in 2002. The problem is when the timer gets to the section where the washer is to drain, it doesn't. If it does not drain than the spin motor will not kick-in. Ran a small load (Little water set on small).
When it came to the time the motor was to drain the soapy water the motor just made noise. (Not a very loud sound). It matters not weather the timer goes through the white section for whites or the dark section for darks, both will not drain the water & like I mentioned than it will not spin. This morning I turned the timer to where the washer should drain before the spin cycle was to kick in & low & behold the washer started to drain. (The drain motor did make a few seconds of noise before it kicked in). Once the water drained the spin cycle kicked in as it should. I found it odd that after my 2nd year service warranty was about to end (2004). GE wanted me to buy another warranty for $245.00 US. Than again in 2005, 2006 & 2007.
Each year a little higher in price. Being the washer is only six years old & this is a major problem & could add up the $$. Thought I'd try here. The home service call is only $74.00 & they say theres a 10% discount on any parts but a motor through a service company will be anything but cheap. Just got the feeling I'm heading for a screwing. I am 100% sure it is not the timer. There are no cloges, all drain lines have been removed & checked for lint build up. Washer is & has always been level. Never over load the washer. So my question is where can I get a price on a replacement drain motor, how to dissasemble the washer to get at the pump/motor & where can I get either parts or a new pump? My last washer was a White westinghouse. Bought new back in 1985 & was still working when it was replaced by this GE in 2002. (Sold it for $50.00). My gas stove is still running, also bought in 1985. I'd like to think I take care of my stuff.
Any help would be great.

Thanks Mike..

Mike

Posted by on

  • Mike Peluso
    Mike Peluso Jul 31, 2008

    Hi Mike,

    Instruction & processes were perfect! Couldn’t have asked for more.

    The two picture at the bottom of you're reply is a spot on match of the part.

    Hanning
    Elektro-Werke
    DPO 40-001 FZ98
    120V 85W 1~ 60Hz
    time rating: 15min On-45min OFF
    02.04.22 / 7 175D3834P001

    I found nothing that would have impeded the pump from functioning.

    I took out the impeller & cleaned the rubber washer & added some Vaseline. Everything inside was clean. No lint, nothing.

    Re-assembled & ran a cycle (small), as it went into drain she did not pump so I tapped the motor with a rubber mallet.

    (Old army solution). That worked out ok.

    Thanks’ for the links!

    I found the part on at: http://www.repairclinic.com/SmartSearch/...

    Washer Pump part WH23X10013 was an exact match.

    Online price $60.47. Next day delivery.

    I'm surprised how cheaply this GE pump is considering how massive the main motor is.

    You saved me from spending at least $150.00 US for a service, in-home repair.

    I promise I will not buy another GE washer & that’s sad.



    Thanks’ again Mike!

  • Scott Faust
    Scott Faust Dec 28, 2013

    Hey guys, just wanted to let you know that 5 years later this post is still helpful. I just fixed my washer based on your conversation and assessment. Thanks!

×

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 481 Answers

Actually it sounds like there was or is something in the water pump (like a string or metal underwire from a bra). before replacing the water pump i would look inside it and check for foreign objects.

  1. unplug the machine, but leave other hoses connected
  2. use a butter knife or putty knife to open the front panel; at the top seam between the top panel and the front panel is 2 metal clips (about where the edges of the lid are). push these strait in to release the front panel.
  3. once the front panel is off then you should see the water pump on the right side. it has 2 large black hoses and 2 wires attached to it.
  4. take off the water pump (two 3/8 bolts) and look inside it.
Drain pump/motor not draining. - 88981e1.jpg
adcd6df.jpg

a988876.jpg
some pictures borrowed from fixitnow.com, allpar.com, applianceaid.com and repairclinic.com
  • if you need to buy a new pump, then they are around $50 at repairclinic.com
  • or shop around; GE Washer Pump part # WH23X10013
  • here is a cheap one on ebay: 
http://cgi.ebay.com/GE-WH23X10013-Washing-Machine-Washer-Water-Pump-Motor_W0QQitemZ170239837032QQihZ007QQcategoryZ20714QQrdZ1QQssPageNameZWD1VQQcmdZViewItem
let me know if you get stuck
Mike

Posted on Jul 30, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Thanks guys, just got pump from repair clinic and fixed problem. Thanks again for your post.

Posted on Apr 02, 2014

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

My ge washer wbvh6240hww wont advance in time


the timer motor on the timer that advances the timer is defective,replace the entire timer as a motor for the timer will be just as much as a timer if its available separatelyanyway

May 16, 2011 | General Electric WBVH6240HWW Front Load...

1 Answer

How to set a GE outdoor timer product ID 51587 ?


GE 51587 has same instructions as Tork 601A single-outlet outdoor 24-hour mechanical timer.
http://waterheatertimer.org/pdf/Tork-601A-Manual.pdf

Plug timer into outdoor outlet.
To set current time, rotate dial clockwise until current time lines up with arrowhead located on inner dial.
Dial is divided into light and dark sections that represent day or nighttime hours.
Reset time after power outage.

96 pins located around timer dial are used to set on-off times.
Each pin represents 15 minutes in 24 hour day
Move pins in-or-out with fingernail or pen to set timer on-off functions.
With GE timers, usually when pins are out, timer is ON.
When pins are in, timer is OFF.

Set multiple ON/OFFs each day.
Timer repeats every 24-hours.

Manual ON/TIMER switch located on inner dial.

Set override to timer for program to operate.
To override time and turn on Load, move override to ON position.

Dec 06, 2010 | GE 51587 MultiEvent Timer

1 Answer

Need directions on replacing the knob-Timer Assembly for the WSXH208V1WW. Bought the replacement part but can't find any instructions for removing and replacing it.


Remove top of washer then Remove timer knob then (2) screws behind knob, un- plug timer connector and replace of course always unplug machine First

Sep 27, 2010 | GE WSXH208A Front Load Washer

1 Answer

My front loading GE washer WSSH300 will not drain.


Don't know if this will help or not, but your owners manual is available at http://genet.geappliances.com/DocSearch/Dispatcher
Water won’t drain
Drain hose is kinked or •
Straighten drain hose and make sure washer is not improperly connected sitting on it. Top of drain outlet should be less than 8 ft. (2.5 m)
above floor. Household drain may • Check household plumbing. You may need to call be clogged a plumber. Plumbing this washer directly to a pipe is hard on the motor. Usually the drain hose elbow is inserted in a stand pipe, meaning the washer would drain water on the floor is the stand pipe is clogged.
Several items can cause the lack of draining.
If you can get to the drain hose, try lowering to a point that it will drain into a bucket. If it drains the system is not clogged. If you advance the timer and the washer drains this maybe the culprit. The motor can overheat and shut off. I would advance the timer to spin and listen for a hum in the motor and then quiet, a sign that the motor has overheated. If the water drains it sounds like the timer is at fault.
I would first make sure the drain hose is properly installed and not kinked somewhere. In earlier GE's the water drain pump could clog, your manual doesn't indicate that as a defect. Regardless timer, motor and pump are in the cycle to empty the washer water.

Jul 10, 2010 | GE WSXH208A Front Load Washer

1 Answer

Drain pump keeps running


Probable motor control board problem.
don't buy a GE anything!

May 03, 2010 | GE WBVH6240F Front Load Washer

2 Answers

Washer not draining


a lot of GE washers use a separate motor/pump assembly that is supposted to drain the tank before it spins. That motor is not very strong and can stall if it gets a little clogged with hair or lint or cloth threads. My dad's did that from tassels from a bed spread that fell off in the wash. You can take the front cover off with a knife blade to push the lock clips in so the cover pulls off.

when you do that you can remove the hoses to the pump and pull the clogged material out.

Nov 07, 2009 | GE Washing Machines

1 Answer

How to I access the timer switch on a GE electric


All ge washer timer is access by taking the four screws off at the top of the background. Sometimes there is six on some models. General there is four. Pull the back gaurd out and you should have access to the timer. A warning unplug the washer before doing this, you can get a shock.

Nov 07, 2009 | GE DBSR453EBWW Electric Dryer

2 Answers

Washer will not drain GE washer


If you have a top loader, try this.
If it agitates but doesn't spin or pump, it could be that your pump is seized or something is stuck in it. The agitator is operated by a different motor. Turn OFF the power. and remove the front vertical panel by inserting a drywall knife in a the top right about 4" in from edge at the joint 1" down from the top, push the clip back to release that corner, get another knife and do the same to the left top corner, the pull the top of the front panel and swing towards you, then lift off and remove. Discount the two hoses to the pump, one from the drum the other that goes to the back. Be ready for a considerable amount of water to come gushing out, use a hose to direct to a floor drain. Check to see if something is stuck in the pump or the hoses, remove it. Check to be sure the impeller spins. If you found something restricting the flow or pump, remove it and re assemble. If the impeller won't spin easily, then you need a new pump.

Remove blockage in the pump. Re-assemble and test.

Nov 01, 2009 | GE Washing Machines

1 Answer

GE dishwasher won't spin


Hi...

You need to check this parts.
Inspect the drain hose for kinks
Test the timer control
Test the lid switch(some models)
Inspect the water pump
Inspect the driver belt(belt drive only)
Inspect the motor coupler

It spins, but doesn't pump If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out.

To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers, try to grab and remove the clothing through the port.

Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator, top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might be happier getting a qualified appliance repair technician to do the job.

If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be turning, the internal impeller may be broken. If so, you need to replace the pump.

It doesn't spin or pump If your washer doesn't spin or pump water out but the motor is running, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it.

It pumps, but the water returns If the water that pumps out of the machine goes back into the machine after the spin cycle, your washer may be siphoning the water from a laundry tub that has a slow drain, back into the washer. The usual remedy for this is to improve the draining of the laundry tub. (Is something stuck in the drain?) Also, check for these problems:

  • If the drain hose reaches more than about 4 inches into the laundry tub, cut off the excess.


  • If your drain hose is lower than the washer's cabinet, install an air gap/siphon break assembly.
Hope it will help you.

Regards
ICmanServer

Aug 12, 2009 | GE 24 in. Profile PDW7800 Built-in...

Not finding what you are looking for?
GE WJSR2070B Top Load Washer Logo

11,677 people viewed this question

Ask a Question

Usually answered in minutes!

Top GE Washing Machines Experts

Dan Webster
Dan Webster

Level 3 Expert

8205 Answers

Tim Whalen

Level 3 Expert

3072 Answers

yadayada
yadayada

Level 3 Expert

70346 Answers

Are you a GE Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...