Question about Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive

5 Answers

WD Passport not recognized anymore

In hurry, I unplugged my WD Passport (400U017-RTE), I had a folder open which I thought was from PC "My Documents" but unfortunately no. When I plugged my WD Passport, it could not be recognized i.e. I cannot see it on "My Computer". It's working i.e. the blue led on the device is lighting.
If the the circuitry in the box has got shorted or the circuit plate of the hdd has gone faulty in power supply section, do you think that the hdd led will lights up normally?

Thank you for assistance

Best regards

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  • 7 more comments 
  • Anonymous Aug 20, 2008

    I have the same problem. Not recognised anymore on my laptop, but still working on another computer.

    This is causing me big problem because my e-mail back-up and other files are on the passport.

  • AHoerner Sep 05, 2008

    I am having the exact same problem.

  • Satisha Sep 07, 2008

    Yes Me too... Just now I connected the WD passport to my friends laptop and got hanged while copying some struffs... Now when i tried to connect to my laptop the hdd is not detecting in my laptop... please help i have lot of my stuffs on that...

  • Anonymous Oct 10, 2008

    just the same problem ... All my important files were on it!!

  • Anonymous Oct 22, 2008

    Dude, someone come up with an answer because mine is doing the same thing.

  • FuckU_WD Nov 08, 2008

    same here!!! not detecting with the same symptoms blue light on etc. ive changed my cable and still no luck

  • nerminchen Mar 05, 2009

    I have a similar problem. The computer does read the hard drive ( it is recognized) but it doesnt open the folders. Please help.

  • Anonymous Mar 25, 2009

    When i connect my WD harddisk, the blue light is coming up. But the drive is not displaying in the system.

    Please help.



  • Anonymous Apr 05, 2009

    same thing happened to me I unplugged the drive thinking I was done copying files and now when i plug it into any computer the harddrive is not seen at all. Like its shut off even though it lights up.



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Change your USB cable, I had same problem...changing the USB cable woked for me.

Posted on Oct 22, 2008

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I am having the same problem using sony vaio and using vista. However, when i replaced the cable it was automatically identified.

Posted on Apr 16, 2009

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I have the same problem.... my passport is not recognized on any computer at all...

Posted on Oct 04, 2008

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It is definitly the cable had the same problem seems that just any old usb cable will not work, but try changing a few, i went thru 3 before i got it to boot up...should work...

Posted on Feb 22, 2010

What ******* solution?????

Posted on Oct 21, 2008

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