My dishes on the top rack aren't getting clean. In addition, the soap in the soap dispenser often isn't completely used up during a wash. I have checked to see if both arms are clogged, and neither are. I checked the tube at the back of the washer that supplies water to the arms, and that was clean as well. Any suggestions would be greatly appreciated.
Growand:
There is a rubber tube which supplies water to the top spray arms. That is, If yours has top spray arms. This rubber tube has to make a connection when one slides the top rack back in. That tube will rot after a while, check it out.
If the soap is not being used up, reduce the amount of soap you are using and run the dishwasher empty with a pie plate sitting on the bottom rack with a cup of distilled (cheap) vinegar in it. Run it hot and long, recheck and redo if neccessary.
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