Just got a new timex expedition and I pulled the crown and pushed in and the hands are still not moving, what can I do to fix it?

Google shows how.

https://www.leaf.tv/articles/how-to-set-the-date-for-a-timex-expedition-indiglo-watch/
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?Quoting from the link above:
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?"The Timex Expedition Indiglo wristwatch tells the time and date, illuminates at the press of a button, and can wake you up at a designated time. Once you receive and adjust your watch to your liking, you might have questions about how to program the date properly. You’ll want to have an accurate watch before wearing and relying on it throughout your day in class, at work or while exercising. You can set the date on your watch with a few simple steps.
Pull the plastic guard from beneath the crown knob (located on the right edge of the watch), and push the crown knob into the watch to start your watch. You will see the second hand begin to advance.
Pull the crown knob out to the middle position to set the day. The crown knob has three positions: “In,” “Middle” and “Out.” Turn the crown knob clockwise to advance the days up, until the current day appears in the window on the right side of the watch face. Turn the knob counterclockwise to move the date down in number. Push the crown knob all the way in to start the watch.
Pull the crown knob completely out, if the day doesn’t change with the knob in the middle position, and cycle the time backward or forward through 24-hour periods until you arrive at the current day. Push the knob in to start the watch.
Pull the crown out to the middle position and adjust your date to the next month for months that have less than 30 days. Your watch will cycle through 31 days every month, so manual adjustments for shorter months are required."

have you try changing the battery...?

or-

did your watch has been been dropped?

normally the watch chrono hands can be reset .
dependant on movement fitted.
*pull crown out to first position
* push and hold top right pusher.
* the second should start top sweep one complete revolution and then stop.
*when it stops use the lower right pusher to adjust.
*when at the 12 push the crown but in fully.

If It's digital, follow this link. If Analog, pull the crown half way out to move the day and month. How to Set Timex Expedition

Hello. You just have to pull and turn the crown found in the 3H location of your watch. Normally for timex watch with date function, you have to pull the crown on the 2nd pull position or until the hands move when you turn the crown.

The indiglo backlight is probably burned out and will need to be replaced.

There are two crown positions on this timepiece. The furthest out, or second position, sets the analog time hands. The first crown position in one direction sets the day, and in the other sets the date. To access the first crown position, pull the crown out very slowly until you feel a "click" or pull the crown out all the way and push it in slowly until you feel a "click" with your fingers.

To set the watch:

1) Pull the crown to the second position and bring the hour and minute hand to the 12:00 position, if it switches the day and date after moving past, you are then in AM time.

2) Set the time appropriately to AM/PM. Use http://www.time.gov/ for the most accurate time.

3) Put the crown in the first click position. Set the Date and Day appropriately, having determined the AM/PM time setting. This will ensure that the day/date change at 12:00 midnight instead of 12:00 noon.

Some watches have crowns that screw in after being pushed home, is this the case with yours? If it is then that could cause the problem described. (Turn crown clockwise).

I looked at one or two of the Expedition instructions (the are a lot) but couldn't find any mention of a screw in crown.

I suggest that you go to Timex.com and at the bottom of the page is "manuals/downloads" select this and the "product manuals". Put your watch type in the search box to obtain your manual.

If you are still not able to solve the problem, the I suggest you take it back to a Timex dealer to sort it out.

For Compass Adjustment search on Google or FixYa

For Temperature calibration:
1. Pull the crown to most extended position (2 notches)
2. Temp hand moves to a default position
3. Move hand in + or - direction by pressing temp or tide buttons (above and below crown button)
4. When done, push crown to 0 position
(I used melting ice water to calibrate and fix to 0 deg C)

For Tide calibration:
1. Pull crown to middle position (1 notch)
2. Move hand in + or - direction by pressing temp or tide buttons (above and below crown button)
3. When done, push crown to 0 position

Hope this helps

This is the link;
http://assets.timex.com/instructions/w225instr.pdf