Question about Samsung SCX 4521F All-In-One Laser Printer

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I can't send or receive fax What I''m doing wrong I have one tel line it is hard working from home when your fax is not working at all

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  • Anonymous Aug 27, 2008

    i cant send a fax or receive when i try to send a fax its says delay fax

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Hi first u check ur telephone line, if its working properly than check ur mfd fax board.

Posted on Sep 01, 2008

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When we are speaking about faxes you have to try at least a few numbers, because there is sometimes a temporary problems with tel line speed. To send or receive the fax the tel line should be stable. Fax machine try to connect to highest speed (33,6 by default) and if the line is not stable you will receive connection error.
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We have two fax machines hook up to one dedicated fax line. When we send a fax from wither machine it is not faxing to the phone we fax it only sends the fax for the second fax machine that is in our...


Yes, you must set up your fax machines like this: The receiving fax must be set to auto receive and the telephone line must be inserted in the "line" input. A line must then be connected from the "Tel" to the "Line" of the Transmitting machine, which must be set to "manual receive." This is not really a satisfactory way of doing things as you can't send and receive 2 machines on the same line together. A much better way is to have 2 lines. with a machine attached to each. Get the tel company to put "No answer transfer" on the line as an accesory. Give them the number of the fax machine that transmits. Make it "manual receive" Now you have a versatile system that you can also use the office telephone with.

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We can send faxes but we can not receive faxes. The fax machine that sends the fax tell it that our line is busy. Is that a machine problem or a phone line problem?


Problem lies in your Receive Mode setting. If you don't have a dedicated phone line for the fax machine, you need to set it up for either Manual where you answer every call or Fax/Tel whereby the Fax machine determines if the incoming call is a fax or phone call. Instructions per Intellifax 4100 Manual.

Select a Receive Mode
Choose the mode that best suits your needs by pressing the Mode button
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1 Answer

Cant send faxes or recieve


Do you still have the problem?

Did you go through the entire setup procedure according to the manual including the fax/tel set up? Fax/tel setup tells the fax machine how you are using it. For example is the phone line used for just receiving faxes or is it used to receive phone calls AND receive incoming faxes OR is there a telephone answering device (TAD) attached to your phone line. If there is one, set it to 2 rigns. If you have it set to 4 rings the fax could disconnect before receiving the incoming fax. If you cannot send, then it has to be a line problem assuming you went through all the set up procedures correctly. Short of this you may have a bad unit and need to return it.

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Call your cell phone from the fax machine and check the caller ID to make sure that it is the correct number for your fax machine. Next, call the fax machine from you cell phone, and make sure the fax machine rings. Problems like these are almost always a phone line issue, not the machine.

Don't forget to rate your solutions please.

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