Question about Estate TAWS800JQ Top Load Washer

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Top Agitator is not moving

The Top Agitator is not moving. The bottom agitator oscillates around.
There is a new noise of fast ratcheting. Everything else seems to be working

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  • Anonymous Aug 08, 2008

    top agitator is not moving

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  • Estate Master
  • 8,205 Answers

This washer has a set of cheap plastic dogs that grab the inside wall of the upper agitator to move the clothes downward and help them get a better cleaning. The older style These dogs will wear out. To test whether or not these are bad just grab the agitator while in wash mode. The dogs should advance the top portion easily. If not then they are worn out. To replace them you must remove the agitator and sit it on the floor. Hold the base down with your feet and yank the top upwards. After seperating the 2 pieces you simply install the new dogs and line up the bottom with the top being careful not to break the little tabs on the bottom agitator that hold the top in place. The newer style you simply pop the cover of the agitator and use a 3/4 drive extention to unscrew the upper agitator. replace the dogs and put the top back on. Nothing could be easier.

Posted on Mar 03, 2009

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Posted on Jan 02, 2017

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Washer agitator wont turn!


what do you mean wont turn, do you mean when it spins that agitator is stationary ? in that case you need a new transmission. if you mean that in a dual action agitator that you can spin the agitator top left and right with no resistance / the bottom doesnt move either, then you will need new agitator dogs. remove the top of the agitator and i mean the cap, some have fabric softner dispensers on the top, which means pull the green tab up and the dispenser will come off, then you remove the cap to the agitator. under that is the agitator cam. you either need a 11mm socket to take it off, or you will need a 1/2 in ratchet and extension to take it off. after that it should be very easy to replace the agitator dogs

Feb 07, 2011 | Washing Machines

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Noise from Whirlpool/Kenmore washing machines / agitator not turning


Many toploading Whirlpool (and Kenmore -- they're made by Whirlpool) washing machines have a ratcheting agitator. The agitator moves only one direction instead of back and forth. There are small pieces (called agitator dogs) that allow this to happen. However, since they are mad out of rather soft plastic, they tend to wear out. The result is a ratcheting or growling noise during agitation (wash cycle) Luckily, they are reasonably cheap (usually under $20) and relatively easy to fix. Try to turn the agitator by hand. It should turn freely one direction and not the other. If it goes both ways freely or clicks and slips one way, you need new agitator dogs. Pull the cap off of the top of the agitator (there are usually two tabs on the side that must be depressed to do this) Remove the bolt in the center of the agitator. Pull out the plastic plate that is on top of the dogs (again, you may have to move two tabs to pull this out.) You should see dogs that look just like the new ones except with no teeth on them. Pull the old ones out and put the new ones in the same way. Reassembly is the same as disassembly except in reverse. It should be quieter and wash better now, as the agitator was barely turning before, if at all.

on Dec 02, 2009 | Washing Machines

1 Answer

Agitator: bottom moves, top does not


If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.

On the Sears parts site:

http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?pop=true&modelNumber=110.26902691&pop=flush

replace the 110.26902691 with your model number (lift the lid and the model number should be printed on the cabinet) and look at the section on the Sears site for Agitator, basket and tub.

This is what they look like:

pd_26_110_80040?$pddetailsth$ #21 on diagram Dog, agitator (4) Number:3366877Substitution:80040 $9.25Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive.

Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one direction only.

Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.

Sep 13, 2009 | Kenmore 23822 Top Load Washer

1 Answer

Top part of agitator appears to becoming disconnected from bottom part. bottom is attached to motor and is working.


Hello Friend, Your problem is easily solved. You need to replace the agitator dogs. To replace all you have to do is pop the top cover off of agitator and remove bolt. Pull up on agitator and remove from washer. Next remove upper agitator from lower agitator. Inside the upper agitator top piece you will see a mechanism that has 4 little ratcheting teeth, these are called agitator dogs. Just replace them with new ones and re-install agitator. This should solve your problem. Happy to help, Tim.

Jun 25, 2009 | Washing Machines

1 Answer

Kenmore washer 100.92380200 upper agitator not turning


Just fixed mine. You will need an agitator repair kit. It comes with cover seal, bolt seal ratchet pieces and thrust plate for the bottom of upper agitator. Remove fabric cup and cover underneath. Remove bolt and upper agitator. Simple fix. New parts have instructions to repair. Get the correct model number and buy it from an appliance parts place. Around $20.00 retail.

Jun 15, 2009 | Kenmore Washing Machines

1 Answer

Maytag MAV7000 AWW washing machine agitator won't spin freely.


When you grab the fabric dispenser and move the agitator "counter "clockwise you should hear the rachet noise,once you try and move it back "clockwise" the fabric dispenser should slide inside the agitator and the agitator should NOT move.

Apr 02, 2009 | Maytag Atlantis MAV7000

1 Answer

Not fully agitating


2 things
First is that I assume this not to be a 1 piece agitator. If it was the whole thing should turn back n forth Make sure its top (nut) fastner is tight. Usually just push down slightly and turn Clockwise.

A sectioned agitator has a lower section separate fro the upper. The lower can be attached to the agitator shaft and will move back n forth but the top has teeth that engage 1 way and allow slippage when the agitator comes back the other way. This "ratchet" action (some whirlpool older models that i have seen) if it has teeth ground off or grease build up under the teeth can cause them to stop agitating and just kind of sit there.

Drain and remove the clothes,
Take the top by hand and try turn it back n forth see if bottom moves. If the top is slipping and the bottom stays put remove the top nut (turn Counter Clock Wise) and try remove the upper section. If you can get it off you may be able to see why its not turning, and get the part to fix it.

Please let me know if this helped you. Rate me with as high a mark as you can. thanks and good luck.

Apr 02, 2009 | Washing Machines

1 Answer

Agitator Noise of Roper RTW4305VQ


yes this noise is normal.its the dog ears ratcheting in the agitator

Jan 19, 2009 | Roper RAS8244KQ Top Load Washer

1 Answer

How to remove agitator


hi The washing machine tub, or basket, generally doesn't cause problems. However, at times it may cause damage to the laundry, make a lot of noise, vibrate, or stop completely.

If laundry is torn during the wash cycle, feel around the tub. If you find a rough spot, you may be able to smooth it with an emery board. Sand the spot lightly. If this doesn't work -- or if you have to cut to bare metal to remove the roughness -- the tub should be replaced. In this case, it's probably much wiser to replace the entire washer.

The agitator -- the finned part that fits on the tub shaft -- can also tear laundry if the fins are cracked or broken. You may be able to solve the problem temporarily by pinching off the splinters with pliers and lightly filing the plastic smooth, but this is just a stopgap measure; the agitator should be replaced. Replace a damaged agitator with a new one of the same type. To do this, unscrew the cap on top of the agitator. With the cap off, pull straight up on the agitator; it should lift off. If it doesn't move, rap its side with a hammer. If it still won't lift off, drive wedges under the bottom rim of the agitator to dislodge it. Then set the new agitator into place and replace the agitator cap.

Damage to the snubber, a padlike device sometimes located under the agitator cap, can cause the machine to vibrate excessively. The snubber may have a suspension spring in it. Lift off the agitator cap and examine the snubber. If the spring is broken, or if the pad is visibly worn, replace the entire snubber. Snubbers might also be found at the splash guard at the top of the tub, under the transmission, or as part of the water pump housing. Look around until you see it.

If the machine doesn't have a snubber, listen for noise at the suspension unit between the tub and the machine cabinet. The suspension unit has fins or pads that may need replacement. In some cases, the entire unit may have to be replaced. Another noise point is the basket support nut. Tighten the nut or, if you can't tighten it, replace it.

Nov 11, 2008 | Hoover HTC243 Top Load Washer

1 Answer

Kenmore 80 series agitator problem


time to look for a new washer, this is a gearcase problem, or cluth. Not easy to fix , unless know how.

Nov 08, 2008 | Washing Machines

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