Question about Canon EOS 400D / Rebel XTi Digital Camera

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EOS Utility does not Recoganize Camera

Hi

I have a Rebel Xti and I have tenasferred images with EOS Utility many times before. I bought a new computer and installed the software on it.

INstallation goes thro fine. WHen I connect the camera to the PC, the driver is installed and the screen to select mode to transfer comes up. I choose EOS Utility and a screen pops up that says

EOS Utility - Does not Recoganize Camera ! Warning message - when I click OK ( that's the only option) nothing happens.. I DO NOT want to transfe rwith Windows UItility , but with EOS.

It's really frustrating. Can someone help please?

THanks./
Rebecca.

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I am not sure about this matter but it seems there is a problem with your new computer. it might not recognize the usb cable.
try to plug your camera in another USB port and try again.

Posted on Aug 20, 2008

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