Question about FireLite (USBFLB80) Hard Drive
I have had this drive for about a year and it was working fine for all this time. I have about 10 GB of data on it that I need.
Recently the disk is not turning on. No lights, not recognized by the computer, nothing. I see the drive via the Computer Management screen but, it will not "initialize". However the drive volume is only 8GB in the management menu. Any suggestions??? Need Data.
We can definitely help you with this issue. If the drive has been tested on more than one computer you have already finished the first diagnostic for us. The next step is to remove the harddrive from the enclosure and install it in a new enclosure as this is the next most likely solution.
If you do not have the skill/tools to safely perform the operation pop into your local PC shop and ask one of the technicians to move the old 40GB drive into a new enclosure for you to test if the drive is working. If it is working in the new enclosure buy it and be on your way. I would also suggest buying a new external as 40GB drive must be at least 3-4 years old and mean time to failure averages 5 years.
If they test the drive and it doesn't work in the new enclosure, reply back with your Country, State and City and I will refer you to an appropriate pro who can recover the data for you.
Either way let me know how you make out,
Posted on Sep 13, 2009
Testimonial: "Thank you Crankstart I will follow your suggestions at my first opportunity. I appreciate you taking time to assist me. Have a blessed day."
Hello there Mansoor.
First, I have to commend you on how clear and extremely well articulated your problem is presented. You give every detail necessary to grasp your current situation. Good job! I can also clearly see you're at least a fairly proficient user. I only wish I'd reviewed your question before now, so I could have replied sooner. That notwithstanding, here's my GEEK-steer ...
Good job testing the drive against other "known good" systems. Because (as you probably already know) based on that, it's a virtual certainty it's the drive itself that's the source of the problem (UNLESS you used the same USB cable in all tests ... rule that out by using a "known good" cable). Its trouble could be caused by any number things [e.g., deleted partition, virus related, "sector" (file/folder structure related) errors, etc.]. At this point you've utilized all the tools that Windows avails you to work this problem (e.g., you obviously can't perform a Windows "chkdsk" on it unless there's an assigned and known driver letter, "Disk Managment" was no help, etc.). We therefore need additional software tools in order to proceed further.
Per the manufacturer's webpage, "Acomdata does not have any Windows XP, Windows Vista or Mac OS drivers because all products use the built-in driver support already supplied by the associated Operating System". Therefore, they design all their devices to be supported by Windows' database of generic drivers. However, here's their offered driver package for "All Platforms". It's a long-shot, but it couldn't hurt to start by giving this driver a try (you can always "Roll back driver" from within "Device Manager" if necessary).
== CAPTURE AN IMAGE BACKUP ==
If, as you state, data recovery is of the utmost importance, then I would strongly advise your very first objective to be (if at all possible) creating an image of the problem drive, then backup that image onto another drive. I would do that FIRST to lock in it's current state as an insurance policy, BEFORE I ran any testing/diagnostics, or attempted any alternate means of data recovery. Keep that image intact throughout this process until resolution. There are several disk image "Backup Tools" (e.g., "DriveImageXML", "Acronis True Image", etc.) in "Hiren's Boot CD" you can use to accomplish this.
== BREAK OUT THE TOOLBOX ==
Refer here for complete list of its available tools. There are far too many to cover in any detail here. Particularly when the nature of your problem is yet known, as each may, or may not be THE one for the job. However, you can simply Google each to obtain background and usage instructions. Also, tools reside in either the DOS or mini-Windows boot portions of the CD, as some are DOS executable and some Windows. You may have to venture into both until you find the tool that works for you. I know there's a lot in that puppy, but that is intentional because it's a good thing ... affords wide range of choices/options.
== HOW-TO CREATE 'HIREN'S BOOT CD' ==
Next I would attempt recovering the data using any number of Hiren's "Recovery Tools" category of tools (e.g., "ProSoft Media Tools", "GetDataBack for NTFS", "TestDisk", "Ontrack Easy Recovery", etc.). Many of these include diagnostics/repair facilities you can use in the course of your recovery efforts.
== RECOVER/FIX THE DRIVE ==
Then once/if you've successfully recovered the drive's data, you can (if applicable) use any number of Hiren's (hard-drive related) "Testing Tools" and "Hard Disk Tools" categories of items in order to fully test/diagnose and hopefully recover the drive to working order.
Good luck, and please do post back to ...
Via-con-Dios and Godspeed -- Geekinator (aka Craig).
Posted on Oct 09, 2009
Go ti My computer icon, right click on it and click on explore. Should be show your new drive. If this is the case, right click the new HD in click on explore to see what is in there. My PC Doctor NJ
Posted on Mar 26, 2010
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