Question about Xerox Phaser 8560DN Laser Printer
My printer keeps jamming what could cause this?
I have had the same problem for months and it drove me mad!
Today I found the solution!
It is true that the printer jams all the time because of its incapability to get a grip on the paper.
If you look over the paper tray inside the machine and you start printing, just before it jams you will see some sort of rotating device, trying to pick up the paper for transportation. This little piece seems to be the problem, because you will see that it is unable to lift the paper.
The problem is, that the surface of this part isn't rough enough.
It used to be, when you just bought it, but over a certain time it got too smooth.
Here is what I did;
I took out the paper tray, so that the rotating device was clear to work on.
With a little sharp knife I started to scrape and make little cuts on the surface too make it rough again. And guess what, it worked!
I have just printed thirty pages without problems, Yes!!!!!!
I guess that the problem will return when the surface of that rotating device gets too smooth again, but now you know what to do.
The worst thing is that in the end it feels even very logic.
Why didn't I think of this much sooner?
Anyway I hope this will work for you as well, any many others.
hope this may help;
DON'T FORGET TO RATE;..
Posted on Jul 30, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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