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Epson Photo RX420 showing paper jam but there is no jam. I have turned off & on as well as following instructions to clear paper jam but this did not solve the problem.

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  • Anonymous Sep 23, 2008

    Paper jam light on all the time but there is no paper jammed in thr printer. How can i fix this please?

  • Anonymous Jan 02, 2009

    I HAVE THE SAME PROBLEM WITH RX680 EPSON PRINTER. I THINK THE PROBLEM IS WITH THE FRONT LOADER. IT WILL PRINT CD/DVD TRAY. MINE DID IT THE FIRST WEEK I HAD THIS. I WISH I HAD A SOLUTION.

  • roundsgreen Mar 28, 2009

    every time i try to print the paper pulls to one side and i get a message 'paper jammed' i've unistalled and reinstalled but it's still not working! HELP ME PLEASE! geoff.

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I've had exactly the same problem. There was no bits of paper or specks of dust, fluff, etc. Switched on and off to no avail. Eventually I gave it a good old fashioned whack on the sides and switched it off and on again. It worked! The machine is 5 years old and now working beautifully. I don't want to encourage this practice – obviously you don't want to break anything inside so do it carefully, and only after checking all other possibilities.

Posted on Jun 30, 2009

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Hp 5660 photo paper jam from placing in wrong tray.


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While printing, the paper got jammed. I removed the paper completely, with out tearing the paper. The printer still states that an error has occured and to turn off the printer, check for jammed paper,...


my epson t13 doesnt feed any paper. when i was printing and run out of paper i put some paper on it but in dismay all of them feed all and it stopped. i tried to pull them out of the printer little by little. when i tried to continue my printing job it never feed any more. any help for this problem pls....

Apr 19, 2011 | Epson Stylus CX8400 Series

1 Answer

Paper jam


From the reference manual for your Photo Printer
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&infoType=Doc&oid=60202&prodoid=58654761

"Epson Stylus Photo R220 Series Printers"

The Paper Jams

Press the font29.gif paper button to eject the jammed paper. If the error does not clear, turn the printer off, open the printer cover and the CD/DVD guide. Remove all of the paper inside, including any torn pieces, then close the CD/DVD guide. Reload the paper, then press the font29.gif paper button to resume printing.
r_note.gif Note: r_space.gif If you cannot remove a foreign object easily by yourself, do not use force and do not disassemble the printer. Call Epson for assistance.
If your paper jams frequently, check the following:
  • The paper is smooth, not curled or wrinkled.
  • The paper is of high quality.
  • The printable side of the paper is face up in the sheet feeder.
  • The paper stack was fanned before loading.
  • The paper is not loaded above the triangular load-limit mark on the left edge guide.
  • The paper stack fits under the tabs inside the edge guides.
  • The number of sheets in the paper stack does not exceed the limit specified for that media.

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2 Answers

Stylus CX9400 Photo Printer: paper jammed inside printer...


If paper is jammed, a Paper jam message will appear on the control panel display.

Follow these steps to clear the jam:

  1. Gently pull any jammed paper out of the output tray or sheet feeder.

  2. If the paper is stuck inside, turn off the Epson Stylus CX.

  3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.

    alert_note.gif Note: Be sure to check the far left of the carriage area when checking for jammed paper. Paper that is jammed there may be hidden from view.
If paper jams inside the Automatic Document Feeder, clear the jam as follows:

  1. Open the Automatic Document Feeder cover and remove any jammed paper.

    pm_paperload_215_er.gif

  2. If necessary, lift the document cover and remove any paper that has jammed inside.

    pm_paperload_216_er.gif

  3. Press OK to clear any messages on the display screen.

May 18, 2010 | Epson Stylus CX9400 Photo Printer

1 Answer

My Epson Stylus Photo RX580 had a paper jam. I cleared it but now the screen keeps saying "Printer error has occurred. See your documentation". I've turned it off a few times and I don't know what needs...


1. turn it off & disconnect from computer
2. open printer & check for any obstructions
3. load a sheet of paper, press & hold the paper feed button while turning the printer on
4. it should print a test page, else the printer needs service as there might be some no-user serviceable parts inside that got damaged by the paper jam.

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Open the printer cover and look closely for tiny paper shreds that might got stuck between the rollers. If you have a canned air, try blowing out the paper path as those tiny piece of paper might be blocking the paper sensor.

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1 Answer

Paper jam has been cleared, but paper jam message remains.


Try these steps and see if it resolves your problem. Hope it helps:

Follow these steps to clear a paper jam:
  1. Press the cp_button_45_er.gif Start button to eject the jammed paper. If that doesn't work, go to step 2.


  2. Turn off the Epson Stylus.


  3. Lift open the scanner and remove any paper inside, including any torn pieces.


  4. Close the scanner, then turn the Epson Stylus back on.

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If you have the manual, check the instructions for clearing paper jams.

Otherwise, look on epson's web site for support on clearing jams

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