Question about Mustek A3 USB Flatbed Scanner

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My Mustek A3 Scanner Compltetely Freezes Itself and Photoshop

I recently reinstalled the drivers from the disk as the other post said but now the scanner just freezes (when I import in photoshop or just using the scanner panel directly) completely. The Mustwek site has some wried 7 disk download that also freezes when I try and execute the file. Help!

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  • flasher69 Jan 30, 2009

    I have almost the same problem. The first scan works well in Photoshop but after that the scanner doesn't respond and PS freezes. I think that's a bug in the driver. Unfortunatly the support for Mustak scanners are the worst that I've ever seen :-(

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I'm having the same problem with my Mustek A3 and I didn't have this problem at all until I installed the newest version of McAfee virus protection...ever since I installed that stupid program, every time I go to scan something with the Mustek scanner through Photoshop, now it freezes on me at the initializing scanner screen. I even tried the system restore to reset everything before the McAfee was installed and miraculously the scanner works perfectly again. So whatever McAfee has on that disk is screwing up my scanner which is really irritating. And yeah, I tried downloading the new drivers from the Mustek site before I did the system restore and that didn't help at all either.

Posted on Aug 21, 2008

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