Question about HP Officejet 5610 All-In-One InkJet Printer

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SCANNING PROBLEMS I just had the same probs. then i went into start> scanners/camera's> and selected the hp g85 and it all works now LINDA

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Do you have HP Software install sucessfully..?
If yes then you should have HP Director or HP Solution center software installed in your computer try scanning from there.

Posted on Aug 29, 2008

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I have just bought a HP Photosmart plus B210 printer. I have installed it ok and it is wireless connected. everything seems ok for printing but when I try to scan to Paint shop Pro 7 or from Word 2003 it...


Hello Carol,

The first thing you want to do is check to make sure the scanner driver is installed properly and working.

If you are running Windows XP or Vista; go to Start Menu \ Control Panel \ Scanners and Cameras
NOTE: For Vista user you must select "classic view" in control panel to see scanners an cameras.

For Windows 7; go to your Start Menu, in the "search programs and files" section (found below "all programs") type in "scan". You will see a result for View Scanners and Cameras.

Now you should see the HP scanner here. If it is not here then you need to reinstall because the scanner was not installed properly. If the scanner is here, right click on it and select Properties. (For Windows 7 you do not have to right click, you will see Properties at the bottom of the window).

In the properties select "test scanner". If this test fails, the driver is not working and you should uninstall and reinstall the HP.

If this test works then the driver is properly installed. HP should have provided you with some sort of scanning software, try scanning using that. You can also try scanning using Windows Fax and scan (for windows 7), Windows Photo Gallery (Windows Vista) or the Windows Scan wizard (Windows XP).

Thanks,

Pat

Nov 07, 2010 | Office Equipment & Supplies

1 Answer

How can I save a scan to my computer? I just got a printer/scanner and there are no Save, or Save As options in the HP scan software?? Help!!!


I would like to know the following, please get back to me
* HP Printer model
* Operating System
* Is the HP Software installed..

as a work around you can perform the steps below to save a scan in the computer.

Try to scan using one of the two methods below:

1. Scanning from Microsoft Paint:

Click Start, click All Programs, click Accessories, and then click Paint.
Click File and then click From Scanner or Camera.
If this option is not available, Please let me know.
If more than one image source is connected, select the
HP all-in-one product and click Next. The scanning software will appear.
Preview the image by selecting Preview, or click "Scan" to scan the image directly into Paint.
The image will open in paint for editing and/or saving.

2. Using Windows Image Acquisition (WIA)

Verify that the all-in-one product power is turned on and the printer cable is properly connected.

Click Start.

Click Control panel.

Click Scanner and Camera Wizard.

Follow the Scanner and Camera Wizard instructions to scan images to the computer.

May 20, 2010 | HP Office Equipment & Supplies

1 Answer

Every time I try to scan something I get a message saying that the scanner failed to initiate


Try scanning thru HP Solutions instead of the buttons on the printer. If that does not work you may need to do an update or reinstall. That is the two main things that cause your problem.

Dec 14, 2009 | HP OfficeJet G85 All-In-One InkJet Printer

1 Answer

HP 1410v all-in-one scanner won't work


Please follow the steps given below to scan from other applications.

Windows XP:
==========

Scanning from Microsoft Paint:
======================
1. Click Start, click All Programs, click Accessories,
and then click Paint.
2. Click File and then click From Scanner or Camera.
If this option is not available, Please let me know.
3. If more than one image source is connected, select the
HP all-in-one product and click Next. The scanning software
will appear. Preview the image by selecting Preview,
or click "Scan" to scan the image directly into Paint.
4. The image will open in paint for editing and/or saving.

Using Windows Image Acquisition (WIA)
=============================
Verify that the all-in-one product power is turned on and the printer cable is properly connected.
1. Click Start.
2. Click Control panel.
3. Click Scanner and Camera Wizard.
Follow the Scanner and Camera Wizard instructions to scan images to the computer.
If it is possible to scan from any of the above methods, try to scan from HP schortcut File and get back to me with the results.

Scan Shortcut:
===========
1. Search for the file hpqscnvw.exe
2. File should be available in the following location
C:/Program files/HP/Digital Imaging/Bin folder
3. Create a shortcut on the desktop and double click the same
to activate the scanner and try scanning.

Windows Vista:
===========

Scanning with Windows Photo Gallery
====================================
1. Click the Start ( ) icon.
2. Click All Programs
3. Click Windows Photo Gallery
4. Click File and then click Import From Scanner or Camera
5. Click Import
6. Click Scan

Scanning with Windows Fax and Scanning
=======================================
NOTE: This feature works only with Windows Vista Ultimate,
Windows Vista Business, and Windows Vista Enterprise.
1. Click the Start () icon.
2. Click All Programs.
3. Click Windows Fax and Scanning.
4. Click New Scan.
5. Click File and then click Scan.

Scanning with Paint
====================
1. Click Windows.
2. Click All Programs.
3. Click Accessories.
4. Click Paint.
5. Click File and then click From Scanner or Camera.
6. Click Scan.

Scanning from Shortcut File
============================
* Click on the Windows logo to access the start menu.
* Click on Computer.
* Double click on C:\drive icon.
* Double click on Program Files folder.
* Double click on Hewlett Packard or HP folder.
* Double click on Digital Imaging folder.
* Double click on the bin folder.
* Locate the hpqscnvw.exe file and double click on it.

Vishwanath V U

May 19, 2009 | HP PSC 1410v All-in-One Printer

1 Answer

HP Scanjet 3570c not scanning


Scanning Without HP Hardware

1. Click Start
2. Control Panel
3. Click Scanners and Cameras
4. Click on the Icon and follow the Scanner and Camera Wizard instructions.
5. Select the HP scanning device from the TWAIN source list
6. Click File and then Scan New .

Feb 08, 2009 | HP ScanJet 3570C Flatbed Scanner

1 Answer

I just installed the software for my printer officejet g85. I tried to scan my first picture and it says scanning error... scanner cannot connect with pc. What does that mean?


Means scanner is not connected to the PC in the proper way.

check the port you are useing to plug the cable in the PC...
or try it by changing the cabl...

regards,


Dec 03, 2008 | HP OfficeJet G85 All-In-One InkJet Printer

1 Answer

Copying a word doc from scanner to pc


First, I would install the latest driver for this printer. Before scanning, select 'save as file' option and save the document as a PDF. That should allow anyone with Acrobat Reader to open it. Hope that helps!

Jun 05, 2008 | HP OfficeJet G85 All-In-One InkJet Printer

1 Answer

G85 printer making horizontal strips


Check the scanner cable and the status of the LED's in the scanning head. Unluckily, you printer is disposable, to HP that problem will mean to discard the entire printer and replace it for a new one if it's still under warranty.

Apr 11, 2008 | HP OfficeJet G85 All-In-One InkJet Printer

3 Answers

HP G85 auto-answer


yeppers...same thing happens to mine. So, I simply set it to receive faxes manually now.

Jan 18, 2008 | HP OfficeJet G85 All-In-One InkJet Printer

4 Answers

HP PSC 1315 Scanning problems


download software for hp psc 1210 printer

Oct 09, 2007 | HP PSC 1315 All-In-One InkJet Printer

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