I just had a technician install this unit in my vehicle and everything on the unit works perfectly except for the sound. Is there a reason for this, and is this something that can be fixed without having a warranty?
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how do you know you're getting power to it? did you check for power at the conector? make positively sure you've got a good ground and that it's hooked up right. and check the fuse in the back of the radio, and in line with the wiring.
That is due to the parking brake sensor on most DVD players. Since it is higly illegal to play DVDs while driving, as it provides a distraction to the driver, it is frowned upon. However, you can simply ground the parking brake sensor wire, and that should fix the issue of it not playing when driving. Please remember that it is most likely illegal, though.
you are better off getting the wire harness for your vehicle goto circuit city they will have the wire harness you need and the smart cable for the jensen head unit so there will be no cutting just plug it in and go what is the make and model and year of your car ?