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First verify if the Windows 7 Operating System is compatible with your computer model from the sony support page for your compauter. Check the list of compatible operating system and if the drivers are available.
If the Windows 7 Operating System installed is supported then, install the Sony Shared library, Sony Notebook Utilities and VAIO event Service Update if available.
This should resolve the issue.
However, if the issue persists and the Windows 7 Operating system is not supported by the computer, the only resort will be to perfom recovery and install the windows Vista Operating System that was shipped by the manufacturer.
Thats beacuse the Vista on your laptop is an OEM. That means that the store buys keys from Microsoft and install the OS with one of the keys they bough. So you wont get a cd, and if you crash your laptop you have to buy a new licens. Therefore be sure that you make a GOOD BACKUP of your system if you one day may need it.
Its very usual that you dont get a OS on a cd when you buy a computer today. Well, i have got any for the last 4-5 years on my buys.
On your laptop there is a OS key, if you ever need support from Microsoft, register your OS and that key will get you all the help you need. But fist of all..MAKE A BACKUP!
You will need to purchase WIndows Operating System and this will will format the entire Hard drive and re-install WIndows on the laptop. WIth WIndows XP or Vista it should find most of the drivers for the components on the laptop. For the specific things on the laptop, you can then go to the Toshiba website and download (probably from another PC) the needed drivers for your system.
You will also have to purchase any application software unless you utlize the OpenSource free Star Office which is comparable to Microsoft Office. I hope this helps.