Question about HP DeskJet F380 All-In-One Printer

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AiO Software NPI is coming as a message when I open my PC and needs the disk

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  • Anonymous Jul 30, 2008

    Every time I start up my PC, I keep getting this message, The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Then it says insert the "AioSoftwareNPI disk and then click ok. Every since I started getting this message, The only way to shut down my computer is to push the off button on my tower.. Something about I need windows installer. I would be very greatful if you could help me with this.

    Thank You

    Harry Spidle

    SKIPANDJAN5253@peoplepc.com

  • jjamangu Sep 01, 2008

    My probelm is just same everytime I open my PC the AiOSoftwareNPI gives messages like the feature your trying to use is on a CD-ROM or other removable disk that is no a available.

    I try to clik cancel but didnt work so I always shut down my PC the oly solution. I prefer.

  • innocentru Nov 26, 2008

    I have the same problem with the Ai0 Software NPI. I don't know how to re-format and re-program my computer . . . . Please HELP!

  • back_toyou84 Dec 05, 2008

    yes

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Ok i hope this solves your problem... the AIOsoftwareNPI is found in HP all-in-one printer CD.. put your HP all in one CD installer into CD room. restart your computer, after the boot it will automatically install the AIOsoftwareNPI.. Godspeed.... make sure ul get it, if not smash-up your pc!!!

Posted on Sep 23, 2008

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This problem is caused by an HP printer.

anyway ... to solve it you have to insert the printer CD and press OK

it will install the missing driver and fix the problem....

And the message will never come back again :D

Posted on Dec 09, 2008

  • angiepaxton Sep 11, 2010

    i have the same problem 'AIOsoftwareNPI'.msi but i dont have the cd for the printer what can i do?

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I want to download this software ....... cause I have a problem.

Posted on Dec 05, 2008

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  • 22 Answers

For that instance you need to reformat your pc and re program it...there maybe a corrupt file on your pc software

Posted on Aug 26, 2008

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SOURCE: AiO Software NPI

my photosmart cannot print from my labtop. i cannot download the software. my email is i_sampram@yahoo.co.uk

Posted on Jan 02, 2009

ODCaloney
  • 260 Answers

SOURCE: AiO Software NPI

Yes, insert the HP CD and re-install the software.
If you don't have the CD, it can be downloaded from HP.

Posted on Mar 14, 2009

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2 Answers

Error 2200


Power off the AIO and remove the power supply(Power Cord) from the back of the unit.
Open the scanner cover. Check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid.
Open the top cover of the AIO.
Using the carrier belt, move the cartridge carrier to the middle of the unit.
Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.
IF THE ERROR MESSAGE DID NOT COME BACK....
Power off the AIO and remove the power supply from the back of the unit.
Open the top cover of the AIO.
Using the carrier belt, move the cartridge carrier to the middle of the unit.
INSERT THE COLOR CARTRIDGE ONLY,
Close the top cover, reinsert the power supply, and power on the AIO.
IF THE ERROR MESSAGE RETURNS.. GET A DIFFERENT COLOR CARTRIDGE AND REPEAT THIS PROCESS....
IF THE ERROR MESSAGE IS GONE,
Power down as before, do all the same to get the carrier to the middle of the unit and RE-INSTALL THE BLACK CARTRIDGE.
Power back up as in previous steps...
If after trying all of the above and the error message does not go away, you unit would need serviced (if it's under warranty, it's worth it; if not, you might want to replace it.)

Feb 06, 2010 | Lexmark P6350 All-In-One InkJet Printer

1 Answer

I'm trying g to connect my Dell AIO 922 printer to


You need to go to Control Panel add/remove programs and remove all Printer programs. Then disconnect the USB cable, install the printer software until a message comes up that says plug in your printer. If no message comes up, complete the software installation and then plug in the USB cable. The computer should find the printer at this time.

Aug 15, 2009 | Epson Stylus Photo R200 InkJet Printer

1 Answer

What the hell is AIO software NPI?


ok i hope this solves your problem... the AIOsoftwareNPI is found in HP all-in-one printer CD.. put your HP all in one CD installer into CD room. restart your computer, after the boot it will automatically install the AIOsoftwareNPI.. if it doesnt work uninstal the printer and thro it out the window as you suggested

Jun 23, 2009 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

I am getting message to install AiOS NPI Disc re Photosmart 2575


go on to click strart then control panel then go system properties then after go hardware and click device manager thus shows many of compononts in see yellow questionmark to silect and remove your pc

Feb 02, 2009 | HP Photosmart 2575 All-In-One InkJet...

1 Answer

Error 2200 lexmark 6250.


hey ,

Follow the steps :-

Step Action
1 Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the AIO on.

Did the error message return?

Yes: Continue to step 2.
No: Attempt a test scan. If the error message does not reappear, the error is resolved.

2 Power off the AIO and remove the power supply from the back of the unit. Open the scanner cover. Check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.

Did the error message return?

Yes: Continue to Contacting Lexmark.
No: Continue to step 3.

3 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Insert the color cartridge, close the top cover, reinsert the power supply, and power on the AIO.

Did the error message return?

Yes: Repeat step 3 with another color cartridge. If the printer fails again, continue to step 4.
No: Repeat step 3 and install the black/photo cartridge. If both cartridges are installed, attempt a test scan. If the error message does not reappear, the error is resolved.

4 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove the color cartridge and insert the black/photo cartridge. Then close the top cover, reinsert the power supply, and power the AIO on.

Did the error message return?

Yes: Repeat step 4 with another black/photo cartridge. If the printer fails again, continue to Contacting Lexmark.
No: Install the color cartridge. If the printer fails, continue to Contacting Lexmark. If the error message does not appear with both cartridges installed, attempt a test scan. If the error message does not reappear, the error is resolved...

Nov 15, 2008 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

Kodak aio printer 5300/software problem


Greetings Jackie,

Sounds like you have a failed .netframework installation. This is a Microsoft feature, but is delivered during installation of Kodak software as well. To fix this, do the following.

1. Open the Control Panel.
2. Double-click Add / Remove Programs (Windows XP only).
3. Select Microsoft .NET Framework 2.0.
    IMPORTANT: If other versions of Microsoft .NET Framework are listed, do not perform this operation on those other versions. Follow this procedure ONLY for Microsoft .NET Framework 2.0.
4. Click Change / Remove.
5. Select Repair, and click Next.
NOTE: A progress bar shows the repair progress.
6. After the repair is complete, make sure the Restart the computer check box is selected, and click Finish.
7. After the computer restarts, start the KODAK AiO Home Center software.
IMPORTANT: If the KODAK AiO Home Center software fails to start or continues to display an error message, completely uninstall Microsoft .NET Framework 2.0 and do a clean reinstall KODAK AiO Home Center software. The Microsoft .NET Framework 2.0 will also be reinstalled with the KODAK AiO Home Center software.
    1. Follow steps 1 - 4 above.

    2. Select Uninstall, and click Next.
      IMPORTANT: Uninstall ONLY Microsoft .NET Framework 2.0. If other versions of Microsoft .NET Framework are listed, do not uninstall them.
    3. Restart the computer.

    4. Perform a clean re-installation of the KODAK AiO Home Center software:
      a. Disconnect all USB devices from the computer, including the Kodak EasyShare all-in-one printer.
      NOTE: Do not disconnect your mouse or keyboard.
      b. Uninstall the Kodak EasyShare 5000 series all-in-one software:
        i. In the Control Panel, select Add or Remove Programs (Windows XP).
        ii. Select one of the following software programs from the list of currently installed programs, depending on which one appears in your list:
          • Kodak EasyShare software
          • Kodak all-in-one printer software
          • Kodak EasyShare 5000 series all-in-one software
        iii. Click Change or Remove (Windows XP).
        iv. When the Install Wizard appears, click Next.
        v. Depending on the issue(s) you are experiencing, do the following:
          • If you are experiencing errors with the Kodak EasyShare software, such as a Tricode, in addition to errors with the KODAK AiO Home Center software, select Remove, click Next, and follow the on-screen instructions for removing the software.
          • If you are not experiencing errors with Kodak EasyShare software, select Modify to uninstall only KODAK AiO Home Center software, and click Next.
        vi In the Custom Setup window, select Remove from the drop-down menu for the Kodak All-in-One Printer, and click Next.
        vii. In the Ready to remove the program window, click Next.
        viii. In the Uninstall Complete window, click Continue.
        ix. Restart the computer.
      c. Delete the files and folders that can interfere with the installation:
        • Printer folder in C:\Program Files\Kodak
        • Both the Eastman Kodak Company and KDS_Kodak folders in C:\Documents and Settings\All Users\Application Data
        • Kodak 5000 Series AiO folder in C:\Documents and Settings\All Users\Application Data\Kodak
        • Printer folder in C:\Documents and Settings\All Users\Application Data\Kodak\EasyShareSetup
      d. Run Disk Cleanup.
        i. Open My Computer.
        ii. Right-click Local Disk (C:) and select Properties.
        iii. Click the Disk Cleanup button.
        iv. When the Disk Cleanup for (C:) window appears, select the Temporary Internet Files, Recycle Bin, and Temporary Files check boxes.
        v. Click OK , then click Yes to delete all files and begin the Disk Cleanup.
        vi. When the Disk Cleanup is finished, click OK in the Local Disk (C:) Properties window.

      e. Shut down all background applications.
        i. Select Start > Run.
        ii. Type msconfig in the Open field, and click OK.
        iii. Select the Startup tab.
          IMPORTANT: If not all the applications in the Startup Items list are selected, write down which applications are selected so you know which ones to turn on again later.
        iv. Click Disable All , then click OK .
        v. When prompted, restart the computer.
      f. After the computer restarts, insert the KODAK EASYSHARE 5000 Series All-in-One Software CD into the computer CD drive to begin the installation.

      g. During the installation process, when prompted, select to search for an updated version of the software on the Kodak Web site and install the updated version.

      h. Before restarting the computer again, turn on the background applications.
        i. Select Start > Run.
        ii. Type msconfig in the Open field and click OK.
        iii. Select the Startup tab.
        iv. Under Startup Items:
          - If only some items were originally selected, select the check box in front of the items that you noted in Step e-iii.
          - If all background items were originally selected, click Enable All, and click OK.

      i. Restart the computer.
      Once restarted, you should be OK.If not call our 800 421 6699 and they will help further.
      Best Regards,
      Ron Baird - the friendly Kodak guy

Sep 18, 2008 | Kodak EASYSHARE 5300 All-In-One InkJet...

1 Answer

Kodak EasyShare 5300


Sorry to hear about your trouble. Since I am not sure of the details, let me offer a long review and suggestion. It may work for you, especially if the AiO software is not installing correctly.

If the KODAK AiO Home Center software fails to start or an error message appears, there may be a problem with the Microsoft .Net Framework 2.0 installation. To resolve this condition:

1. Open the Control Panel.
2. Double-click Add / Remove Programs (for Windows XP) or Programs and Features (for Windows Vista).
3. Select Microsoft .NET Framework 2.0.

IMPORTANT: If other versions of Microsoft .NET Framework are listed, do not perform this operation on those other versions. Follow this procedure ONLY for Microsoft .NET Framework 2.0.

4. Click Change / Remove (for Windows XP) or Uninstall (for Windows Vista).

5. Select Repair, and click Next.
NOTE: A progress bar shows the repair progress.

6. After the repair is complete, make sure the Restart the computer check box is selected, and click Finish.

7. After the computer restarts, start the KODAK AiO Home Center software.

IMPORTANT: If the KODAK AiO Home Center software fails to start or continues to display an error message, completely uninstall Microsoft .NET Framework 2.0 and do a clean reinstall KODAK AiO Home Center software. The Microsoft .NET Framework 2.0 will also be reinstalled with the KODAK AiO Home Center software.

1. Follow steps 1 - 4 above.

2. Select Uninstall, and click Next.
IMPORTANT: Uninstall ONLY Microsoft .NET Framework 2.0. If other versions of Microsoft .NET Framework are listed, do not uninstall them.

3. Restart the computer.

4. Perform a clean re-installation of the KODAK AiO Home Center software:

a. Disconnect all USB devices from the computer, including the Kodak EasyShare all-in-one printer.
NOTE: Do not disconnect your mouse or keyboard.
b. Uninstall the Kodak EasyShare 5000 series all-in-one software:

1. In the Control Panel, select Add or Remove Programs (Windows XP) or Program and Features (Windows Vista).
2. Select one of the following software programs from the list of currently installed programs, depending on which one appears in your list:

Kodak EasyShare software
Kodak all-in-one printer software
Kodak EasyShare 5000 series all-in-one software

3. Click Change or Remove (Windows XP) or Uninstall (Windows Vista).
4. When the Install Wizard appears, click Next.
5. Depending on the issue(s) you are experiencing, do the following:

- If you are experiencing errors with the Kodak EasyShare software, such as a Tricode, in addition to errors with the KODAK AiO Home Center software, select Remove, click Next, and follow the on-screen instructions for removing the software.
- If you are not experiencing errors with Kodak EasyShare software, select Modify to uninstall only KODAK AiO Home Center software, and click Next.

6 In the Custom Setup window, select Remove from the drop-down menu for the Kodak All-in-One Printer, and click Next.
vii. In the Ready to remove the program window, click Next.
viii. In the Uninstall Complete window, click Continue.
ix. Restart the computer.

c. Delete the files and folders that can interfere with the installation.

For Windows XP, delete:
i. Printer folder in C:\Program Files\Kodak
ii. Both the Eastman Kodak Company and KDS_Kodak folders in C:\Documents and Settings\All Users\Application Data
iii. Kodak 5000 Series AiO folder in C:\Documents and Settings\All Users\Application Data\Kodak
iv. Printer folder in C:\Documents and Settings\All Users\Application Data\Kodak\EasyShareSetup

For Windows Vista, delete:
i. Printer folder in C:\Program Files\Kodak
ii. Eastman Kodak Company folder in C:\ProgramData
iii. Eastman Kodak Company folder(s) in C:\Users\your name\AppData\Local

d. Run Disk Cleanup.

i. Open My Computer.
ii. Right-click Local Disk (C:) and select Properties.
iii. Click the Disk Cleanup button.
iv. When the Disk Cleanup for (C:) window appears, select the Temporary Internet Files, Recycle Bin, and Temporary Files check boxes.
v. Click OK , then click Yes to delete all files and begin the Disk Cleanup.
vi. When the Disk Cleanup is finished, click OK in the Local Disk (C:) Properties window.

e. Shut down all background applications.

i. Select Start > Run.
ii. Type msconfig in the Open field, and click OK.
iii. Select the Startup tab.

IMPORTANT: If not all the applications in the Startup Items list are selected, write down which applications are selected so you know which ones to turn on again later.

iv. Click Disable All , then click OK .
v. When prompted, restart the computer.

f. After the computer restarts, insert the KODAK EASYSHARE 5000 Series All-in-One Software CD into the computer CD drive to begin the installation.

g. During the installation process, when prompted, select to search for an updated version of the software on the Kodak Web site and install the updated version.

h. Before restarting the computer again, turn on the background applications.

i. Select Start > Run.
ii. Type msconfig in the Open field and click OK.
iii. Select the Startup tab.
iv. Under Startup Items:

- If only some items were originally selected, select the check box in front of the items that you noted in Step e-iii.
- If all background items were originally selected, click Enable All, and click OK.

i. Restart the computer.

Jan 31, 2008 | Kodak EASYSHARE 5300 All-In-One InkJet...

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