Question about Acer Aspire 5100-3357 Notebook

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Windows(Vista) shuts down without notice

i have Vista Home Premium on my 5100-3357 and it is about 1 year old machine. Recently, the sytem shuts down without any prior indication. The screen goes blue with white scribbles across. Any suggestions?

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Most likely this is a overheating issue. previous suggestions of getting space between the laptop bottom and the surface it rests on will help but investment in a laptop cooler will be even better. Most laptops have cooling issues. You will notice hot areas near the Alt key and upper left corner of touch pad. Also heat directly under that same location. Warmer to hot air will blow on the fan vent left of the esc key.

Another clue to be sure this is heating problem is does it happen right away or after being on a little while? the long it is on the worse problems get.

Sometimes overheating can be casued by operation in a dirty air environment that builds up dust on the exhaust fan or the vents under the computer. all of these areas need to be clear or airflow to get proper cooling. Never use a vaccume cleaner on these areas while its on and best when the battery is removed as well. static electricity builds on vaccume cleaner hoses and could potentially damage your computer. Clean sufaces with a moist not wet soft cloth not cleaning solutions or achohol as they will damage the suraces of the screen or computer keys and coverings.
Many years as an engineer working on electronic components has taught me to follow these simple guildlines to get a long life from your equipment. The more heat and the longer exposed to heat the shorter the life of components.

Posted on Sep 26, 2008

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Hi KM,

White scribbles, huh? No text or error codes at all?

It might be an overheating issue. That's a common problem with that system. Try putting a couple of coasters or something underneath it and make sure the battery pack and fan areas can breathe. Also, when it shuts down on its own, is it sitting on a couch or somewhere that breathability might be an issue?


Posted on Sep 17, 2008

  • yaffah Sep 17, 2013

    My acer aspire over heats and shuts down except, when the fan comes on, then I can watch video...Last week or so it came on once...I left it on all nite, and watched videos the next day... no problem.. BUT, it hasn't worked since...Have done all the minor things,,,none of them changed a think...what is going on here?


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