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To program,you first need to be at a display set (doesn't matter what the extension number is). with the handset down enter #20 the screen should say MMC DISABLED enter in 1 2 3 4 1 # (that enables programming)
To set up ringing you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344. The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming. At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you wish to program ringing on. Press the show key (top right arrow)
The display should sat LINE ACCESS Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT. Press the show key (top right arrow) .
The display ask for a line number. press list
The display should sat line 001: appear only press CHNG til it says appear &ring.
press next key (lower right arrow)
The display should say line 002: appear only
Repeat same procedure as line 001 til all available lines are done
press the release key when finished
if the programming doesn't look like 1 described call me @1.410.984.4840
Denied in Admin means it's restricted. Remember I noted that there are programming and Class of Service issues. If you can get into Administrative programming, you can follow the Terminals and Sets link to find Redirection. IIRC it has to be allowed per set. Let me know when you get this, as I won't leave the manual online for very long.
if you can get into the programming then first go to the B screen and then press A and set the drop pulse to 10 and then press C for Copy and then Y . hit ESC and press J the cursor should be blinking on the first line on top left corner, there hit F for Flash and press ENTER
Hit ESC and press A , put in the EXT you need to program the key for, then press Enter, then K, then K again and pick a key to programm. once you have picked one by pressing ENTER key to move the cursor program a code 815 ENTER, S for Subcode and then 1 Enter ESC, ESC E for exit.
Your telephone can be used on different Avaya phone systems and you can have different voice mail systems. They all program differently.
Someone should have administrative rights to the voice mail. They can delete voice mail boxes and create new ones or maybe just change the password. If you do not have a phone system administrator, you would need to determine what voice mail system and what phone system you have. All the manuals are available at www.avaya.com
Most likely you have a Partner ACS system but there are different versions. You could also use these phones on a Magix system and other Partner systems.
Did you have a password that is easy to guess? Someone may have changed your password on you. You will need administrative programming rights to the voice mail system to reset your password. Is there someone in the office that handles this or do you have a company make changes and additions to your system?