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Sounds like the phone has been restricted (SIM-locked) to some other operator/carrier. Try with a Hard Reset, if same then You
need to find out which operator's SIM cards it is locked to, and call
their customer service to have it unlocked (they may charge for the
code, if it is still under contract to them).
Best of Luck.Please rank me appropriately. If you want any clarification, Please get back to me
To place the handset in silent / vibrate mode follow the steps below:
To place the handset in Silent Mode, hold down the pound key (#) for about 2 seconds. To exit Silent Mode, perform the same action while in Silent Mode. You will see a confirmation message for Silent Mode, each time you enter or exit Silent Mode.
The phone will vibrate rather than ring when you receive a phone call, message or alert while in silent / vibrate mode.