Question about Microsoft Xbox 360 Console

2 Answers

No Console Power

I am getting no power to my XBox 360 console. I have checked all the connections and outlets. All is fine but no power. My system is only a few weeks old.

Thanks in advance for your assistance.

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  • lizpurkis Jul 30, 2008

    The light on the grey power box is yellow.

  • Kevin Arseneau
    Kevin Arseneau May 11, 2010

    Is the light on the big grey power box lit up? If so what color??

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2 Answers

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Try checking that the usb pins are not shorted to ground...this happened to my system..i just moved the pins and ...it was fixed.

Posted on Mar 02, 2009

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Go to this website and follow the instructions to fix your problem. http://support.microsoft.com/kb/906102/

Posted on Jul 30, 2008

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1 Answer

My XBOX 360 will not turn on. The power bar has a green light but pressing the eject button or power button on the console will not turn it on. We have tried plugging it in to a different outlet but that...


Hi christoph52893,

If the Xbox 360 power supply light is green, this means the Xbox 360 power supply is ok and it is an issue with the console itself. You will need to contact Xbox 360 customer support to service your console. However, if you have a flashing orange or yellow light, it means that your console is fine but instead there is something wrong with your power supply. It indicates that it's not getting enough power.

Hope it helps.

Thank you for using FixYa.

Jul 05, 2011 | Microsoft Xbox 360 Console

2 Answers

The light is flashing orange on adapter and no power to system when turned on


It is possible that there is some foreign particles inside one of the connectors. Since the power supply does come apart and also disconnects from the unit, you can try to clean it to see if it will sort out your problem. Here's what to try:

1. Disconnect the AC adapter from the wall and the console. Let it rest for a few hours so that you do not electrocute yourself.

2. Disconnect the wall power cord from the AC adapter brick. Check the connections on both ends to see if it needs to be cleaned.

3. Clean any ends of the adapter with alcohol solution (isopropyl, or "rubbing" alcohol). Make sure the connection to the console is clean as well. Allow to dry.

4. Reconnect all necessary parts and try your console again.

If that does not work, there could be another problem with power flow to the AC adapter or a problem with the adapter itself.

Feb 28, 2011 | Microsoft Xbox 360 Console

1 Answer

When I turned on my system, it had system error contact xbox customer support. There is a red light flashing on the bottom right, around the power button. I don't know what to do. Please help.


Some of us suddenly when we turn on our Xbox 360 console one day we got one red light flashes on the ROL (Ring of Light) around the Xbox 360 power button, and we got an Error message appearing on the TV screen "System error" also might occur with any error code like E66, E67, E68, E71, E74 or E77, all the same.
systemerrore74.jpg
When you get any of these messages appearing on your screen with one red light flashing on the ROL of your Xbox 360 console that's an indicator of a hardware problem with the console connection to one of the parts connected to it as the hard drive or cables.

oneredlight.jpg
So, first disconnect all power and AV cables from the back of your Xbox 360 console and also unplug the power cord from the wall socket, wait for a minute then reconnect them all back and try to turn on your Xbox 360 console once more.

If that doesn't work, it seems then to be a fault with your Xbox 360 hard drive so turn off the console again and remove the hard drive then turn on your Xbox 360 console without the hard drive, supposed then to work fine, it might be an intermittent issue and when you reconnect the hard drive your Xbox 360 will work fine all after, or it will just work fine without the hard drive so it will be then definitely a fault with your Xbox 360 hard drive so call Xbox 360 customer support to exchange the hard drive for you.

The Xbox 360 console might even keep giving you the same error code even after you remove the hard drive so it will then appear to be a fault with your Xbox 360 console not the hard drive & also in a case like this we need to contact Xbox 360 customer support to exchange the console.


Read more: http://xbox360help.blogspot.com/2007/03/one-red-flashing-light-xbox.html#ixzz14pQlSds6

Nov 09, 2010 | Microsoft Xbox 360 Console

2 Answers

The ac adapter red light stays on and the counsole will not work


This problem occurs when the external power supply has detected a fault. The power supply has several built-in safeguards to help prevent damage to either the console or to the power supply. The power supply will turn off if one of the following conditions is true:

• There is too much current.
• The voltage is too high.
• The temperature of the power supply is too high.

When any of these conditions are true, the light on the power supply turns red. Here are some steps that you can use to try to fix the problem.

Step 1: Make sure that the power supply is cool

The red light might indicate that the power supply is too hot or that it has overheated. Follow these steps if the power supply light is red:

1. Make sure that your Xbox 360 console is turned off.
2. Disconnect your Xbox 360 Power Supply from your Xbox 360 console and from the wall outlet.
3. Let the power supply cool for two hours in a well-ventilated space. Do not connect the Xbox 360 power supply to the console or to the wall outlet during this time.
4. After the power supply has cooled for two hours, reconnect the Xbox 360 Power Supply to the console and to the wall outlet.
If cooling the power supply does not resolve the problem or if the problem persists, use the steps in the next section.

Step 2: Make sure that the power supply is plugged in correctly

Make sure that the power supply is directly plugged into a working wall outlet. You may have problems with the power supply if you use an extension cord or a power strip if the extension cord or the power strip is faulty or cannot supply the required power to the console.

If the power supply is still not working as expected, use the steps in the next section.

Step 3: Plug the power supply into a different wall outlet

To eliminate the possibility that the wall outlet you are using is faulty or that there is a blown fuse, plug the power cord into a different wall outlet in a different area of your place of residence.

If this does not resolve the problem, use the steps in the next section.

Step 4: Try another Xbox 360 Power Cord and Xbox 360 Power Supply

If you have a different Xbox 360 Power Cord and Xbox 360 Power Supply, try to use them to test the console. If the console turns on when you use a different power cord and power supply, you need to replace the faulty power cord and power supply. If the console does not turn on, the issue may be with the console itself.

If this does not resolve the problem, use the steps in the next section.

Step 5: Obtain a replacement Xbox 360 Power Supply

If the steps in this article did not resolve the issue and the Xbox 360 Power Supply light continues illuminate red, you need to obtain a replacement power supply.

let me know how you get on or if you need further assistance ok

plz rate this solution as i have a whole page of unrated posts, thanks

Sep 18, 2010 | Microsoft Xbox 360 Console

2 Answers

Power box light is blinking orange and sometime a steady red and console want come on.


Green Indicator Light:

The default indicator light is green. When the Xbox 360 power supply light is green it means that there are no problems with your power supply. However, if you are having problems and the power supply light is green, this means that the console is faulty and you need to contact Xbox 360 support.

Orange or Yellow Indicator Light

When the Xbox 360 power supply light is orange or yellow this means there is no problem with your console but the power supply can't supply it with power.

To remedy this problem, first try unplugging the Xbox 360 power supply from the console and unplug the power cord from the wall outlet. You'll also want to uplug the Xbox 360 power supply from the power cord.

Wait for about five minutes and then reconnect everything. You might also want to try plugging it into another wall outlet without an extension cord.

If you are still getting an orange or yellow indicator light, then something is at fault with the Xbox 360 power supply. If this is the case, contact the Xbox 360 customer support to get a new one.

Red Indicator Light:

If the xbox 360 power supply light is red, then there is something wrong with the power supply connection. If this is the case, try the same solution as listed above of unplugging the power supply from the console, unplugging the power cord from the wall outlet and unplugging the power supply from the power cord. Wait for about five minutes and then reconnect everything. You might also want to try plugging it into another wall outlet without an extension cord.

If the indicator lights are still red, then there is a fault with the power supply. If this is the case, contact customer support about getting a new one.

No Indicator Light:

If the XBox 360 power supply light is not illuminating at all, this usually means that the Xbox power supply is not connected to the wall outlet correctly. On the other hand, it might also be a fault with the power supply or the power cord.

Either way, try the same solution as listed above for the red indicator lights. If you still don't see any lights illuminated after unplugging and then reconnecting everything, you'll need to contact customer support about getting a new power supply.

Green and Orange Indicator Light:

If the indicator light is flashing green and orange, this may mean that the console does not detect the AV Pack.

Disconnect and then reconnect the Xbox AV Pack. Make sure the connections are firmly connected. Turn your Xbox back on.

If the indicator light is still flashing green and orange, try another AV pack if one is available.

If the indicator light is still flashing green and orange, you'll need to contact Miscrosoft Customer support.

Flashing Orange Indicator Light:

If your Xbox console's indicator light flashes orange, this means the internal components have overheated and the Xbox has automatically shut down to prevent damage.

Turn off the console and let it cool for at least 10 minutes.

To prevent the Xbox from overheating in the future, make sure that it's not placed in a closed cabinet or on carpet. It's best to get the Xbox elevated off the ground where the PSU can have maximum heat release.

You'll also want to make sure the Xbox is not located near a heat source like the back side of a television, computer, monitor, or other electrical device.

Aug 26, 2010 | Microsoft Xbox 360 Elite Console

1 Answer

Orange light flashing in powercell pack.console not turning on. tried different powercell pack still not working .used power surge adapter


Hi,To troubleshoot this problem, try the following steps:

Examine the power indicator light that is located in the center of the Ring Of Light on your Xbox 360 console. If there is no power to your console, the indicator light is off and the fans are off.
* Press the power button. The power button and the power indicator light are located in the center of the Ring of Light on the front of your Xbox 360 console. If your Xbox is functioning correctly, the power will turn on.
* Press the eject button on your console disc drive. If your console turns on when you do this but does not start when you use the power button, there may be a problem with the power button or the console faceplate may not be attached correctly. Contact Xbox Customer Support for more help.

If the above step does not resolve the problem, examine the power cord where it connects to your console and to the power outlet. Disconnect and then reconnect the power cord at each end to make sure that you firmly connect the cord.

If this does not resolve the problem, see whether the power cord is plugged in to any device other than a typical power outlet. For example, the power cord may be attached to an extension cord. If this is the case, remove this device and then plug the power supply directly into a power outlet.

If the problem is not a connection problem, examine the light on the Xbox 360 Power Supply.
* A green light indicates that the power supply is functioning correctly. If the light is not green, contact Xbox Customer Support for more help.If these steps do not resolve the problem, your console needs service.
Thank you!

May 11, 2010 | Microsoft Xbox 360 Console

1 Answer

My 360 does not have power to console. the light


Have you tried removing all extra accessories?

Xbox.com states:

Orange or Yellow Indicator Light

When the Xbox 360 power supply light is orange or yellow this means there is no problem with your console but the power supply can't supply it with power.

To remedy this problem, first try unplugging the Xbox 360 power supply from the console and unplug the power cord from the wall outlet. You'll also want to uplug the Xbox 360 power supply from the power cord.

Wait for about five minutes and then reconnect everything. You might also want to try plugging it into another wall outlet without an extension cord.

If you are still getting an orange or yellow indicator light, then something is at fault with the Xbox 360 power supply. If this is the case, contact the Xbox 360 customer support to get a new one.

Mar 01, 2010 | Microsoft Xbox 360 Console

3 Answers

Xbox 360 won't turn on


I had this problem. Make sure the pins in the USB ports (2 on the front and 1 on the back of the console) aren't bent and there's nothing obstructing them. I unbent some of the metal inside these ports, and voila! I have a working xbox.

Oct 09, 2009 | Microsoft Xbox 360 Console

2 Answers

Power brick colour


Alright, lets fix this!
 Xbox 360 power supply light is orange or yellow.
Usually when the Xbox 360 power supply light is orange it's on standby so there is no problem with your Xbox 360 console but the power supply can't supply it with power !

First you have to try unplugging the Xbox 360 power supply from the console & unplugging the power cord from the wall outlet also unplug the Xbox 360 power supply from the power cord, wait for a minute then reconnect it all back , also try it on another wall outlet without any extension cords at all.
If it's still doing the same it will be definitely a fault with the Xbox 360 power supply.
So, in this case please contact Xbox 360 customer support to fulfill the Xbox 360 power supply.

Xbox 360 power supply light is red.
There is something wrong with the Xbox 360 power supply connection so try unplugging the Xbox 360 power supply from the console & unplugging the power cord from the wall outlet also unplug the Xbox 360 power supply from the power cord, wait for minute then reconnect it all back , also try it on another wall outlet without any extension cord at all.

If it's still red that would be for sure a fault with the Xbox 360 power supply .
So, then contact Xbox 360 customer support to fulfill your Xbox 360 power supply .



You can also find replacement power cords many places online. See if you can get your hands on another cord and try that to see if its the current power cord.
Hope this helps you out! Please don't forget to rate :)

Apr 10, 2009 | Microsoft Xbox 360 Console

2 Answers

Dead Xbox 360


Yes, the power brick has a yellow/orangeish light, It does not turn green when I try to power on the console.

Aug 20, 2008 | Microsoft Xbox 360 Console

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