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Computer stuck my computer is stuck/frozen on the boot/menu page it will not pass this point.

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Maybe u lost one of the windows files u are using, try inserting a recovery disk for ur gatway

Posted on Aug 29, 2008

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Dell inspiron one touch screen stuck in diagnostic mode


HI,
You were correct in pressing ctrl+f11 but perhaps you did not press at the correct time. If in following these first two steps you do not get the recovery console, it may not have been installed on your computer.

1 Turn on the computer.
2 When the Dell splash screen appears during the computer startup process, press and hold <Ctrl> and then press <F11>. Then, release both keys at the same time.
3 In the Dell PC Restore by Symantec window, clickRestore. Alternatively, press <Tab> to highlightRestore, and then press <Enter>.
4 When a warning message appears stating that all data will be lost, click Confirm, or press <Tab> to highlight Confirm and then press <Enter>.

The Progress window will appear. Once the restore process starts, Dell PC Restore by Symantec usually takes about 8 to 10 minutes to finish.

When the restore process is complete, the following message will appear:
The system recovery process was successful.
5 Click Finish or press <Tab> to highlight Finish and then press <Enter> to restart the computer.
The software is now installed as it was when the computer was first received.
Thanks.
Computer Support

Feb 19, 2014 | Dell Inspiron PC Desktops

1 Answer

My HP Pavilion is stuck on the blue screen


While your system is still booting from start, keep hitting F11 to get past that point then proceed with the system recovery.

Nov 12, 2013 | HP Pavilion a6110n PC Desktop

1 Answer

Message saying windows did not start properly. recent hardware or software change may have caused


There must be a corrupted software drivers.

For quick solution tried to boot in safemode then perform system restore, if it doesn't work tried to restore the last known good configuration.

How to boot in safemode:
  1. Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when the Boot Menu appears.
  2. Select an option when the Windows Advanced Options menu appears, and then press ENTER.
  3. When the Boot menu appears again, and the words "Safe Mode" appear in blue at the bottom, select the installation that you want to start, and then press ENTER.
  4. Once your on the Windows desktop, click on Start>All Programs>Accesories>System Tools then select System restore
  5. Choose the recent date or restore point that your computer is working fine.

How to boot in Last know good configuration:
  1. Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when the Boot Menu appears.
  2. Select an option when the Windows Advanced Options menu appears, and then press ENTER.
  3. When the Boot menu appears again, and the words "Last Known Good configuration" appear in blue at the bottom, select the installation that you want to start, and then press ENTER.

Jul 13, 2011 | HP Pavilion a1620n (882780664494) PC...

1 Answer

My computer says configure updates and then it automatically turns off


This will be a long process of troubleshooting and may end up of restoring your computer to a factory settings. You can try the steps below:
First is boot up to advance boot options, to do this follow the steps below: -Turn off your computer -After pressing the turn on button start tapping F8 key until you see the Advance Boot Option. -Try choosing Last Known Good Configuration if it fail try Safemode, Safemode with networking or safemode with command prompt, if one is successful use system restore to restore your computer to an earlier date but if it fails you'll need to use your Operating System Disc to use the repair option.
Here's how to access system restore incase you're able to access Last Known Good Configuration, Safemode, Safemode with networking or safemode with command prompt: Windows XP: Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore select Restore my computer to an earlier time then select a bold date on the calendar and click Next on the Confirm Restore Point Selection page, click Next. System Restore restores the previous Windows XP configuration, and then restarts the computer. Then click OK on the System Restore Restoration Complete page.
Windows 7 and Windows Vista: Click Start, point to Programs, point to Accessories, point to System Tools, and then click System Restore select Restore my computer to an earlier time then select a bold date on the calendar and click Next on the Confirm Restore Point Selection page, click Next. System Restore restores the previous Windows configuration, and then restarts the computer. Then click OK on the System Restore Restoration Complete page.
If you're on safemode with command prompt: At the command prompt, type %systemroot%\system32\restore\rstrui.exe, and then press ENTER, System Restore window will pop-up then select Restore my computer to an earlier time then select a bold date on the calendar and click Next on the Confirm Restore Point Selection page, click Next. System Restore restores the previous Windows configuration, and then restarts the computer. Then click OK on the System Restore Restoration Complete page.
If all the steps above fails you need to use the recover disc or the operating system disc to do a repair on your computer. Revert back in case you need steps for using start-up repair.
Note: If the steps above and start-up repair fail there's no other option but to restore your computer to factory settings.

Apr 21, 2011 | Acer Aspire AX1700-U3793A PC Desktop

1 Answer

My laptop freezes on the main start screen


enter to bios set up then disable the f1 and f2

May 01, 2009 | PC Desktops

1 Answer

Booting problem


If the computer was working properly few hours/days back... then you can try it by restoring the windows to an earlier time by booting it in the safe mode.


How to go in the safe mode < click



How to restore the system>

To use System Restore to restore Windows XP to a previous state, follow these steps:
  1. Log on to Windows as Administrator.
  2. Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore. System Restore starts.
  3. On the Welcome to System Restore page, click Restore my computer to an earlier time (if it is not already selected), and then click Next.
  4. On the Select a Restore Point page, click the most recent system restore point in the On this list, click a restore point list, and then click Next.

    Note A System Restore message may appear that lists configuration changes that System Restore will make. Click OK.
  5. On the Confirm Restore Point Selection page, click Next. System Restore restores the previous Windows XP configuration, and then restarts the computer.
  6. Log on to the computer as Administrator. The System Restore Restoration Complete page is displayed.
  7. Click OK.
If you successfully restored your computer to a previous state, and the computer is performing as it should be, you are finished.

If the restore process completed successfully but the computer is still not performing as you want then its recommended to repair the windows.


Dec 04, 2008 | Dell OptiPlex GX260 PC Desktop

1 Answer

Mouse Cursor Frozen


Try putting the computer into safe mode by shutting down the computer. Turn the computer back on. At beginning of the boot process press and hold the f8 button and select safe mode from the menu.

When the safe mode is done booting up, try moving the mouse around. If it works, restart the the computer under normal Windows startup procedures.

Jun 13, 2008 | E-Machines eMachines Desktop PC

1 Answer

My computer won't boot up


if u can get into the boot menu then its a computer problem if u cant get into the boot menu there is something rong with the boot up take the computer to a shop and they should sort the boot problem cheap hope this helps

Feb 05, 2008 | Acer Aspire™ T180 PC Desktop

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