Question about Panasonic DMR-EH50 DVD Recorder

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Black box on top of screen during HDD playback mode

When I tried to watch shows I had recorded on the HDD, all of the sudden I am getting a big black box that covers almost the entire screen. It seems to be some sort of caption box. Once, caption-type words appeared in the box. If I fast forward the show a few seconds, the box disappears. The box is there when I first enter the Direct Navigator screen, and every time I select a show to watch.

Can't find troubleshooting info for captions in my user manual.

TIA for the help!

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  • shelly_m Jul 30, 2008

    Problem solved! Thanks Panasonic Tech Support!!

    In case anyone else has this problem, I'll tell you what I found out. This model DVD recorder does not have closed captioning functionality at all. So if this happens to yours, it is not the DVD recorder causing the problem. It is a setting on either your TV, cable box, or whatever else you have hooked up to it.

    In my case, my daughter must have accidentally hit the "Text" option on our TV's caption menu. I changed that option back to its original setting, and the mysterious black box is gone.



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Problem solved! Thanks Panasonic Tech Support!!

In case anyone else has this problem, I'll tell you what I found out. This model DVD recorder does not have closed captioning functionality at all. So if this happens to yours, it is not the DVD recorder causing the problem. It is a setting on either your TV, cable box, or whatever else you have hooked up to it.

In my case, my daughter must have accidentally hit the "Text" option on our TV's caption menu. I changed that option back to its original setting, and the mysterious black box is gone.

Posted on Dec 04, 2008

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