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1Press Setup.2Press 3, then press 2.This selects Basic Fax Setup, then selects Fax Header.3After Your Name appears, enter your name using the numeric keypad, as described in the next section, enter text, then press Enter.4Using the keypad, enter your fax number.5After you finish entering your fax number, press Enter.
1 Click Start/Programs or All Programs/Accessories/Communications/Fax, and then click Fax Console.
2 In Fax Console, click Configure Fax on the Tools menu to start the Fax Configuration
Wizard.
3. On the Transmitting Subscriber Identification (TSID) screen, type the identification information (usually your fax number and your name or business name) in the TSID box. This information will appear in the header area of the faxes you send and identifies your
fax machine to the person who receives your faxes.
You can change the Transmit Resolution but not the resolution or the quality of the faxes received.
If your machine makes goog copies and prints, the problem is on the sender's side.
This is an excerpt from the troubleshooting section of your machine manual:
The image received on your fax machine was very poor. Contact the person sending you the fax and ask them to change their Transmit Resolution and Type of Original settings. Ask the person to make a copy of the document on their fax machine to ensure that it is working properly. Then ask them to send the fax again. If you still have a problem, try making a copy of a document on your machine to make sure it is working properly
Check the number of rings your fax machine is set to. Chances are, the answering machine is set up for 4 rings and the fax machine is set up for 6. If this is the case, change the number of rings on your fax machine to 2 or 3 rings to ensure an incoming fax will go directily to the fax machine. If the fax doesn't recognize the call as a fax, it will go through to the answering machine.
Not entirely positive but it looks like you need to enable "polling" on your machine. I think it's a way to ensure they don't send out personal medical info to a wrong number by mistake. If polling is enabled, they've already determined that your machine is expecting a call from theirs.
To enable polling on your machine:
Fax machines do not work well or at all on digital lines. They are designed for analog lines, like the standard phone company line. You may have to install a dedicated fax line from your tel. company.
This maybe down to the other persons fax machine if your copy is coming out perfect try sending it to a different fax number to see what happens.
If the same thing happens press the menu key and you are looking for a heading call setup or machine settings within one of those will be TTI settings and make sure that reduction send is not on.
Hope this helps sorry a little vague but have manual at work
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