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I charged my new Microtrack II fully - a tick appeared next to the battery icon in the right hand corner but there was no LED blue illumination but a dull green screen which was hard to read. I then tried to format the 2GB Compact Flash card but was interrupted. When I went back to it to carry on, the screen was blocked with a large square icon saying 'Media is full'. I cannot remove this and neither the power switch nor the Menu button nor the NAV wheel seem to be working. I then tried to format it on the computer by using the USB cable but no icon comes on the screen of my Mac. OPS X.2.8. When I tried opening the Open Me icon it appears temporarily in my Finder but then disappears and nothing happens. The Audacity icon has appeared in my Finder but does not open. When I tried to open the Disk Untility function, I found that there isn't one in the Utilities folder. So I am mystified as to what to do and what has gone wrong - and whether there is some fault with the machine and/or software. Please respond urgently as I am interviewing tomorrow and was relying on this new machine. I would also like to know any UK suppliers who might be able to help in Liverpool or London. Thanks Jude Bloomfield

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  • judyblom Jul 30, 2008

    charged my new Microtrack II fully - a tick appeared next to the battery icon in the right hand corner but there was no LED blue illumination but a dull green screen which was hard to read. I then tried to format the 2GB Compact Flash card but was interrupted. When I went back to it to carry on, the screen was blocked with a large square icon saying 'Media is full'. I cannot remove this and neither the power switch nor the Menu button nor the NAV wheel seem to be working. I then tried to format it on the computer by using the USB cable but no icon comes on the screen of my Mac. OPS X.2.8.
    When I tried opening the Open Me icon it appears temporarily in my Finder but then disappears and nothing happens. The Audacity icon has appeared in my Finder but does not open. When I tried to open the Disk Untility function, I found that there isn't one in the Utilities folder. So I am mystified as to what to do and what has gone wrong - and whether there is some fault with the machine and/or software. Please respond urgently as I am interviewing tomorrow and was relying on this new machine. I would also like to know any UK suppliers who might be able to help in Liverpool or London. The Microtrack II is not plygged into the USB cable.

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The first firmware update was posted on 28 Dec 2007. Specifications, manuals and update information can be found M-Audio's MicroTrack II webpage

Posted on Jul 30, 2008

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Usb cable has been damed or not working try to plug onther cable try to read it

Posted on Jul 30, 2008

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First unplug USB cable and computer power cable for two minutes, you may have damaged the flash card

Posted on Jul 29, 2008

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