Question about Gateway Computers & Internet

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I was told by my internet provider(Comcast) to ask you guys for a system restore for my computer. My computer has lots of problems. Daily I am guided to check for problems,firewall & malware protection. Can you please help me ?? I have a GatewayGT5648E S/No: XCX7B 410 03044

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  • Master
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Here is how to perform system restore
Through Help and Support:
1.Click Start, and then click Help and Support.

2.Under Pick a Task, click Undo changes to your computer with System Restore.

3.Follow the instructions on the wizard.

Through the All Programs menu:
1. Click Start.

2. Point to All Programs.

3. Point to Accessories.

4. Point to System Tools.

5. Click System Restore.

6. Follow the instructions on the wizard.

Creating a restore point can be useful any time you anticipate making changes to your computer that are risky or might make your computer unstable. If something goes wrong, you select the restore point you just created and Windows XP undoes any system changes made since that time.

http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/systemrestore.mspx

hope you get this working

Posted on Jul 29, 2008

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  • Master
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It sounds like it is very infected.
The reason they told you to ask for a system restore disk is because you are going to have to format and reload your operating system, and any other programs that are loaded.

If you are the original purchaser of the computer, you should have the Gateway disks. If not, you will have to purchase a copy of Windows and any other programs you have installed.

Posted on Jul 29, 2008

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  • Gateway Master
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Press start button click all programs/agessories/system tools/ and finally system restore.

Posted on Jul 29, 2008

  • Ginko
    Ginko Jul 29, 2008

    To get more details on the procedure tell us if you use Windows XP, Windows Vista or a different system.
    System restore can solve some problem, but it won't necessarily get rid of spyware and viruses.
    What Windows do you have?


  • Ginko
    Ginko Jul 29, 2008

    Here is in more details System restore , read the article and perform procedure.

    On Win XP:





    1.

    Click Start.


    2.

    Point to All Programs.


    3.

    Point to Accessories.


    4.

    Point to System Tools.


    5.

    Click System Restore.


    6.

    Follow the instructions on the wizard.



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