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I have kitchenAid KUDM24SEWH5. The door opens with no resistance. I assume the door spring came loose or broke. How do I check this out?

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If you remove the toe kick panel and look at either side of the machine you will see a lower frame rail near the floor. If you look at the upper and lower edges of the toe kick you should see 2 or 4 screws which are typically used to hold it on. Under the panel on either side there is a spring clipped to the frame rail about 4 to 6 inches from the front. This is the door spring. It attaches on an arm the is at a 90 degree angle from the front door panel. There is one on each side.

Alternately you may pull the dishwasher out from the cabinet to reattach the spring if it is loose. If you open the dishwasher door and look upwards under your counter top near the top of the dishwasher you should see two screws which fasten the dishwasher to the cabinet. Some models have side screws but most just have the top. With the screws out you should be able to bull the dishwasher straight out from under the cabinet. Do not use the door to pull as you could pop it off of the hinges. You will only have to pull it out 6 inches or so to see the springs and mounting positions.

Posted on Jul 29, 2008

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