Question about KitchenAid Dishwashers

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I have kitchenAid KUDM24SEWH5. The door opens with no resistance. I assume the door spring came loose or broke. How do I check this out?

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If you remove the toe kick panel and look at either side of the machine you will see a lower frame rail near the floor. If you look at the upper and lower edges of the toe kick you should see 2 or 4 screws which are typically used to hold it on. Under the panel on either side there is a spring clipped to the frame rail about 4 to 6 inches from the front. This is the door spring. It attaches on an arm the is at a 90 degree angle from the front door panel. There is one on each side.

Alternately you may pull the dishwasher out from the cabinet to reattach the spring if it is loose. If you open the dishwasher door and look upwards under your counter top near the top of the dishwasher you should see two screws which fasten the dishwasher to the cabinet. Some models have side screws but most just have the top. With the screws out you should be able to bull the dishwasher straight out from under the cabinet. Do not use the door to pull as you could pop it off of the hinges. You will only have to pull it out 6 inches or so to see the springs and mounting positions.

Posted on Jul 29, 2008

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The cables that are connected to the springs are broke, atleast one anyway. You'll need your model number off the machine to get them from a parts dealer. once you have them, pull the machine out a little ways and they install on the left and right side lower area.

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Here is a tip that I wrote about dishwashers and them leaking.

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Murray, It sounds like one of the door springs has broken and that is why the door seems heavier and opens with much more force.

You'll want to at least make a temporary repair and order a new replacment spring to get your dishwasher working like it should and so it's safer too.

You can check to see which side of the dishwasher the spring broke, by locking the door shut (with the cycle set to "off"). Now remove the lower access panel, beneath the main dishwasher door. There are a couple of screws near the top corner edges of the panel, just under the main door and a couple more on the toe kick near the very bottom.

Once you've got the lower access panel off, you'll be able to see the two door springs, (there is one on each side). Of course, the broken one might have fallen off the spring notches, so look around and you should see it.

With the door still closed and locked, you can remove the broken spring and see if it's just the hook end that broke. If that's the case, you can reform the end hook using a couple pairs of pliers and reinstall the spring on the door and frame mounting points. You'll have to use pliers to stretch the spring slightly to get it on the other mounting point, once you've got one end on a mounting point. If the spring broke off more than 3 coils, you'll need to replace it with a new one.

You can find a replacement by using searspartsdirect.com and putting in your model number to locate a line drawing and parts listing for your particular model. You can also order a new one from them, or use the part number to get one locally, if you wish.

Once you've got the spring back on the door and cabinet mount points, you can unlock the door and gently lower the door to see if everything is working properly. Once you've opened and closed the door several times, you can reinstall the lower access panel and you're back in business.

I hope you find this Very Helpful and best regards!

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OK, pretty easy fix. Look at diagram 10 here: http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5164885

The link (#24) probably broke and the spring (#18) probably shot off and is lying somewhere behind the dishwasher. Just pull out the dishwasher (careful not to disconnect or crimp any of the hoses) and check to see if both springs (one on each side) can be located. Just replace the old links and re-hook the springs and all should be well.

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