Question about Webroot Spy Sweeper (spysweeper) for PC

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Cannot uninstall the spysweeper from the computer-windows vista

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  • bbgold Dec 17, 2008

    can't uninstall webroot from vista. doesn't show up in programs and features.therefore unable to install mcafee. any simple solution???

  • Anonymous Dec 29, 2008

    cannot uninstall weboot spy sweeper

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Vista can be a royal pain. That said, there are ways to remove the software manually (without using an uninstall program). You will have to perform a registry edit. If you have not completed a registry edit before, then it is not recommended that you do this yourself, take your machine to a professional.

Posted on Jul 29, 2008

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1 Answer

Webroot spy sweeper with antivirus has gone completely blank. I can't click on any buttons and it has a white, blank screen; it won't load either. I have Windows Vista and i dont think it's expired, yet....


It sounds like your Webroot Spysweeper With AntiVirus Program crashed.

1. Click on CTRL+ALT+ DEL keys (All at once) to bring up the task manager.

2. Under the Applications tab>Click on webroot spysweeper to highlight it. Then click on end task.

3. I would suggest you uninstall and re-install it.

4. Go to Start>Control Panel>Programs>Uninstall a Program

5. Scroll down thru all Programs until you find WebRoot Spysweeper. Click it to highlight it- then click uninstall.

6. When it is finished uninstalling-click on Start>Restart pc.

7. After you log in to your pc>re-install webroot spysweeper.

8. After installation is complete, reboot your pc. This should fix the problem.

Apr 25, 2011 | Webroot Spy Sweeper with AntiVirus:...

1 Answer

I just purchased Spysweeper last week. It was working fine, and now it sits in "loading" mode without fully loading. I also had Microsoft Security Essentials (free) running, so uninstalled it...


Thank you, and I hope this helps...

There was a compatibility problem that existed between Webroot's Spy Sweeper program and Microsoft's Vista operating system. The issue occurred after an update Microsoft automatically delivered to Vista machines using its automatic windows updating function on January 8, 2008. The bug was fixed on February 12th, 2008. If you have automatic updates set on your Vista machine, the bug will have been corrected by now automatically.
Other issues may be: Check for firewall issues if you still have problems. Temporarily switch the firewall off and see if performance improves. Add exemptions to your firewall if you find it's the cause. SpySweeper.exe, SpySweeperUI.exe, ssu.exe and WrConsumerService.exe should be added and allowed to access the internet.

Jan 12, 2011 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

I couldnt uninstall,its says to wait but does nothing


See what are the OS that support Spy Sweeper. This happens if you try to install a s/w in Vista which is compatible to Windows XP only.

Nov 04, 2010 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

I want to uninstall spy sweeper but I can't. I get a runtime error. How can I uninstall?


Hi Friend,

Close the SpySweeper Program
  • If SpySweeper isn't closed properly, it may not uninstall completely. Click the SpySweeper icon on the Windows toolbar, then choose the "Exit" command to close it. Hold down the "Control," "Alt" and "Delete" keys at the same time to open the Task Manager. Select "Processes" and look for a process called "spysweeper.exe." If you find it, choose it and then click "End Process." Next, look for a process called "WRSSSDK.exe" and follow the same procedure to close it if you find it.

  • Uninstall SpySweeper
  • Go to the Windows "Start" menu from the toolbar, then choose "Control Panel." Locate the "Add/Remove Program" option and choose it. Once the list of available programs is populated, find and select SpySweeper. Click "Uninstall" and let Windows complete the uninstall process. You will get a message when it is done.

  • Test the Computer
  • Reboot your computer, and once it has restarted, look for the SpySweeper icon on the toolbar. If it is absent, hold down "Control," "Alt" and "Delete" to open the Task Manager. Under "Processes," look for "spysweeper.exe" and "WRSSSDK.exe." If the uninstall was successful, you will not find them. If they are running, end them and go through the uninstall process again
  • Mar 19, 2010 | Webroot Spy Sweeper (spysweeper) for PC

    4 Answers

    I am trying to uninstall webroot spysweeper with antivirus but cant find it to remove it, what should i do?


    Under normal circumstances, like any other Anti-Malware software, Webroot will protect itself. You cannot randomly shut down its service. You cannot use most external uninstallers.

    Always try to uninstall it using Add & Remove Programs first (on XP) or Programs and Features (In Vista and 7), or the uninstall link in All Programs on your start menu.

    If you are not able to find it in any of these places, get the official cleanup utility from Webroot directly at:

    http://download.webroot.com/SSCCleanup.exe

    This utility is made to cleanly shut down and clean up Webroot SpySweeper, Antivirus, and Internet Security Essentials and will even remove itself when it's done.

    Dec 21, 2009 | Webroot Spy Sweeper (spysweeper) for PC

    1 Answer

    SPY SWEEPER


    Are you running Windows Xp or Windows Vista

    That error on XP usually means that your trial version or full version has expired. If you have upgraded to Vista, then you will need to uninstall Spy Sweeper and reinstall.

    If you do not have the option of purchasing the software, then go to this link for a few version

    http://www.computeractive.co.uk/spysweeper/

    Feb 24, 2008 | Webroot Spy Sweeper (spysweeper) for PC

    1 Answer

    Blocked driver


    Spysweeper not compatible with my system after almost a year? what's up with that

    Jan 15, 2008 | Webroot Spy Sweeper (spysweeper) for PC

    2 Answers

    Windows vista spy sweep is not working


    first, I would try un-installing and re-installing spysweeper.

    Jan 14, 2008 | Webroot Spy Sweeper (spysweeper) for PC

    3 Answers

    Driver blockt work due to compatibility issues.


    A user can uninstall the Windows Vista update that is causing this issue. Once the update is uninstalled you will need to wait until Microsoft has released a fix for this issue. Otherwise, a Windows Vista update may cause this problem to occur again if Microsoft has not pushed a fix yet.
    To uninstall the conflicting update, do the following:
    1. Click Start
    2. Click Control Panel
    3. Click Programs and Features
    4. Choose View installed updates
    5. Select "Update for Microsoft Windows (KB943302)
    6. Click Uninstall
    7. Restart your computer and the update should be uninstalled

    Jan 11, 2008 | Webroot Spy Sweeper (spysweeper) for PC

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