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The same thing happened too me about six months ago after about a year and a half of using my zen with min. problems. It would freeze on 'Rebuilding..' and then there was an endless cycle of reset but eventually it would Rebuild completely and all my music and information was fine. It seemed to be playing fine but if it froze I had to start the reset game all over again. Then the real problems started. There are a few load screens before you make it to the Rebuild and it started to freeze on that instead after awhile. I was actually revealed when I froze on 'rebuilding..' and made it that far. If you can get it into recover mode and reboot it seems to have less problems freezing but that doesn't even work for me anymore. Then occasionally when it freezes it starts to vibrate terribly and make a horrible sound. Then it stops and flashes hard disk problems. This all happened slowly too me. It really wasn't worth the time I put into it trying to fix it. My advice is to work on getting a new MP3 player. If you can get it past the 'rebuilding..' your going to have to play the reset game every time it freeze and it will probably freeze more often.
I had this problem a few days ago and now my sony nwzs18f has different problems, the way i got it to charge back up was by using a usb charger that plugs into a socket rather than into your computer this should hopfully charge it back up and also it should unfreeze the screen.
or formatting it and starting over, see if that helps
easy way to format
1.Shutdown player 2.Hold Rec button 3.Turn player on 4.Plug your player into the PC 5.Go to My computer 6.Find a Icon named 16Mb Format 7.Open that and make a new text file 8.Name it sansa.fmt 9.unplug player and it will say Formatting..... 10.when its finished it will reset , or shut off, when its done turn it on and see if that helps
This is VERY common in the NWA1200. Don't even bother with Sony, I've tryed its a dead end, but you can still get it fixed. I'm pretty sure FixYa don't allow advertising so please get in contact if you want it fixed: firstname.lastname@example.org
Reset Update Firmware Double-check with Sony Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware. Wizard. If fails, then the player is officially dead
my nwa 3000 has done the same,in the same situation. I'd advise taking it in to your nearest sony store, to see if they have any suggestions. I'm going to my nearest sony store on thursday, to see if anyone can be of any help.I've only just had mine for 1 year