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Dvd player will not play back after recording , says unknown data or empty disc

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  • brettplymale Aug 26, 2008

    I am using a Toshiba DVR 610, using DVD-R. After I burn a DVD it
    plays on the Toshiba DVD player but not on any other device. I
    either get a "disc error" message, or the disc is recognized as
    "blank". I have the settings on "compatable" and looking at the
    underside of the disc, it seems as though info has been burned into it.

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  • 260 Answers

The dvd player is not actually recording to the disc. It first records to a "hard drive" on the DVR. when the recording is complete, the user must request that the DVR downloads the recording to the disc. Since I do not know your brand and model # I cannot really instruct you further.

Ch

Posted on Jul 29, 2008

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Posted on Jan 02, 2017

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Hello,

I answered this question previously and the solution remains the same;

how long have you been using the player and has it ever accept blank DVD-R discs in the past.

The problem might be as a result of weak laser (lens) or the blank discs inserted might not be compatible with player.

When the laser(lens) of a player becomes weak, it will not be able to read blank discs. It only takes a very strong laser to read/accept blank discs. If it happens that the laser (lens) is the cause of the problem, then it means you will need to replace the laser (lens) to a brand new one to be able to read blank disc. Though the player might be playing DVD and CD, note that blank disc is stronger when it comes to reading from the laser (lens), it requires sharper laser. I hope you understand this.

So, insert a CD into the player and observe if it will play.If it plays, then its obvious that your laser is very weak.

Concerning the incompatibility issue, I hope you are aware that there are various kinds of empty DVD discs such as DVD +, DVD -, DVD RW. Try any of this empty DVD discs as one of them as to be compatible with this DVD recorder.

Amongst the two topics discussed above, one has to be the cause of the problem. So its up to you to figure out which is the cause of the problem.

I hope you understand the above....

I wish you good luck.

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1 Answer

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Hi,

how long have you been using the player and has it ever accept blank DVD-R discs in the past.

The problem might be as a result of weak laser (lens) or the blank discs inserted might not be compatible with player.

When the laser(lens) of a player becomes weak, it will not be able to read blank discs. It only takes a very strong laser to read/accept blank discs. If it happens that the laser (lens) is the cause of the problem, then it means you will need to replace the laser (lens) to a brand new one to be able to read blank disc. Though the player might be playing DVD and CD, note that blank disc is stronger when it comes to reading from the laser (lens), it requires sharper laser. I hope you understand this.

So, insert a CD into the player and observe if it will play.If it plays, then its obvious that your laser is very weak.

Concerning the incompatibility issue, I hope you are aware that there are various kinds of empty DVD discs such as DVD +, DVD -, DVD RW. Try any of this empty DVD discs as one of them as to be compatible with this DVD recorder.

Amongst the two topics discussed above, one has to be the cause of the problem. So its up to you to figure out which is the cause of the problem.

I hope you understand the above....

I wish you good luck.

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Hi,

Your DVD /VCR says unknown disc because the
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If you insert unsupported formats only it will say as unknown disc.This is not related with disc cleaners.

Please insert the supported formats and it will play the disc.

Thanx

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