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My fax reads line in use

Have just bought this fax cannon jx300. Have hooke up according to the instructions. It goes into start up mode then screen reads line in use and sometimes there will be busy signal and ther is no one on our phone and we have not attempted to send a fax either,

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  • thepitts Nov 25, 2008

    The line in use msg shows when the fax is connected to one telephone line although when the line is tested with another handset, it is functioning. When the machine is connected to another telephone line, we get a dial tone and the line in use msg disappears


  • Anonymous Mar 26, 2009

    I have the same problem with my 8860DN from Brother.  It was working great and all of a sudden the line shows busy when trying to fax or call.  The telephone line if good because I I plugged in a telephone and got a dial tone.  What gives?

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Make sure the handset switch is working.

Posted on Sep 01, 2008

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1 Answer

Phone line and fax machine


ou may have inadvertently changed it from "Auto Fax" to "Manul". From the Xerox knowledge base website at:
http://office.support.xerox.com/SRVS/CGI-BIN/WEBCGI.cgi/,/?St=12,E=0000000000022752235,K=612,Sxi=13,Case=obj(18044)

Print the fax received in manual mode by:
When a fax is received, your machine sounds the ringer. Then you will hear a fax tone. Press On Hook Dial and then Start Copy/Fax. The machine prints the fax and returns to Standby Mode when the reception is completed.

To change back to "Auto Mode", follow the instructions at:
http://office.support.xerox.com/SRVS/CGI-BIN/WEBCGI.cgi/,/?St=53,E=0000000000022752268,K=612,Sxi=14,Case=obj(18040)

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I have jx300 facsmile, it displays "auto print off". I coudn't make it on. If any body help me to make it on, it will be grate.


Under service mode, MENU and #, under clear, select all. After that you must reenter your settings ( fax no., line type,... )

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How to get back from auto print off to manual mode? our fax model canon jx300


Hey!Press the on/off button once and it will go from auto print off to auto print on!Good Luck!

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Could the message be reading "TAD"? If you have an answering machine hooked up anywhere on the same line as the fax, you need to refer to page 16 of your manual. Set your answering machine to 2 rings and de-activate the toll saver mode. If you have a dedicated fax line without the TAD, set your fax recieving mode to fax only by pressing the MODE button under the LCD display untill fax only isindicated

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Can I refill my Canon Fax JX300 cartridge?


yes you can refill the #40 cartridge mfor the JX300 - but when you put it in you will get a message saying 'ink volume unknown' and it won't do anything and the yellow light on the machine will be blinking. - to solve this problem hold the stop button down till the count of ten and the machine will work normally except you will get no low ink warning
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Able to receive fax but cant send


sleep mode is just a status of the machine when it is in idle mode.you cannot turn this off however you can delay the time before the unit goes into a sleep mode.it has nothing to do when you are sending out faxes.so here are a few things you need to check when sending a fax (1)dial tone by pressing hook/hold button (2) insert the doc into the adf, make sure it will change to "enter fax # and start,or copy press copy (3) dial the number (4) wait for fax tones of the receiving unit before you press start. now if you can hear an operator on the line,that has to be verified with your phone company since brother machine does not restrict incoming and outgoing faxes UNLESS that is restricted from your phone line.

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Toshiba Super G3, e-Studio 170F


Fax display screen always reads, "Auto receive". When attempting to fax, the busy light flashes. Busy light stops flashing for 30 seconds, then starts flashing again.
Above is the default settings for the fax.

NGB0 indicates signal error or line condition error.
U need to check the phone line. U can hook any single line phone to the phone line, check for tones without background noise.

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1 Answer

Jx300


What exactly happens when a fax should be coming through and it does not? Does the machine ring and fail to answer, or does it answer, possibly receive, and then not print? Which mode is the machine set for? Are there any error messages on the machine or other LCD message displayed?

Have you verified the telephone line is properly connected so that the machine is able to communicate? Make sure that the machine is able to use the telephone line by using the handset to make a phone call. If this fails, you will know to go through the phone troubleshooting problems, just as you would with any other phone issues.

If the phone line is functional, please reply with more detail re exactly what occurs when a fax should be coming through, e.g. does the fax machine answer the call or let it ring until answered manually? I believe that either there is an issue with the line, or there is an issue with the setup of the mode for receiving, but can not be more specific without more information.

If this information assists you in resolving the problem, please take a moment to rate the solution at a "FixYa" level. If you do not feel that you can rate at a "FixYa", please post back with more information regarding what has occurred subsequently and/or more details regarding the situation, and I will gladly help you until we have reached a definitive solution. Thank you for using and rating FixYa!

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Phone line goes to fax, then ans mach...now caller ID won't work.


Set the reception mode to Fax with answer machine TAD. Make sure its set for fax with answer machine.

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3 Answers

Brother Intellifax 2820


It could be a compatibility issues between the two faxes. If the other fax is particularly old its communication speed could be too slow for your fax.

Also don't rule out the line on there end. Many times in my job I've had Telephone company's check the line remotely and say its ok but its not until they come out to site that they find an actual fault.

Do a manual reception. Put your fax reception mode from automatic to manual. When the fax rings in pick up the line with the hook or speaker phone button and then press the start button. This rules out a fair part of the line correction. If you can receive of course.

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