Question about Logitech S 510 (967555) (DH967555) Keyboard and Mouse

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Mouse I just moved and was trying to hook up my wireless keyboard and mouse. They both work off the same receiver. While I was successful at getting the keyboard working, alas I was not so lucky with the mouse. I have done everything I am supposed to do. None of it has worked that is why I have turned to you. Please ANY assistance is appreciated. Thank you

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  • Blevins2desi Aug 05, 2008

    I have the same problem. Keyboard works fine but the mouse will to connect. Been this way since I purchased the the mouse & keyboard combo about six months ago. I came to this website looking for a solution. I guess I will have to wait.

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Normally you need to sync the mouse with the receiver.There should be pushbuttons on each component for this.

Posted on Nov 26, 2008

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I have a logitech wireless mouse and keyboard (7 months old)- I recently moved my computer and when I hooked verythign back up it no longer works- I have tried everything from restarting, plugging the...


Hi there,
Underneath the mouse and the keyboard will be buttons labeled "Connect", you will need to resync with the receiver plugged into your computer. Press the connect button on each device in turn and it will attempt to resync.
If this does not work the next thing is to test with fresh batteries, however it is unlikely that both the keyboard and the mouse would run out at the same time.
Finally try with the receiver right next to the keyboard/mouse, sometimes other devices can interfere with wireless signals (WiFi networks, microwaves, vacuum cleaners etc...).
Good luck!

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For 2 years years I have a Microsoft Desktop Receiver 3.1 with a Microsoft Wireless Laser Mouse 5000 v1.0 and a WIreless Laser Keyboard 6000 v2.0. Things were working fine until this morning when the...


Goo0dness, Had this myself just last week. Fortunately I had the old keyboard and mouse and plugged it in to get access. I deleted the wireless keyboard from device manager. rebooted the machine, quickly changed the mouse and keyboard back to the wireless one and it all came back on. saved me buying a new one. Hope this works for you.


Please rate my help++++Thankis for using FIXYA

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You didn't give much detail about what you have tried, and what "symptoms" you observed.

Change the batteries in the mouse.

Check that the "receiver" is connected to your computer.

Move the mouse closer to the "receiver".

Try the mouse & receiver on another computer.

Take the mouse & receiver back to where you bought it, and make them demonstrate that it works on a computer at their location.

If the unit is still under warranty, exercise the warranty, to get it repaired/replaced.

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Replace batteries in keyboard and re-sync the devices

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>- --> Synching Mouse or Keyboard with Wireless Optical Desktop trnsp.gif Question My mouse or keyboard doesn't work with my Wireless Optical Desktop (Model Number: 64373). What's wrong and how do I fix this problem? trnsp.gif Answer Your mouse or keyboard has lost its sychronization with the Wireless Optical Desktop, which can occur after changing the batteries, for example.

To synchronize your wireless device with its receiver:
  1. Move the device within three (3) feet of the receiver.
  2. Press the button on the receiver.
    If the receiver has an LED, the light blinks.
  3. Within ten (10) seconds, press the button on the underside of your wireless device.
    If the receiver has an LED, the light glows solidly when synchronization is successful.
Early production units of some wireless devices may require repeating the above instructions two or three times.

Timing, distance, and objects impeding the wireless signal may influence your success. While usually unnecessary, some customers have reported better results by:
  • Holding the wireless device very close, within three (3) inches of the receiver.
  • Entirely ignoring the receiver's light.
  • Simultaneously holding the buttons on both the receiver and the device for from ten (10) to twenty (20) seconds.

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wireless mouse / keyboards work on different channels, to avoid interference with other wireless units. There is a procedure for mouse to relearn the operating channel, usually hitting a hidden button on the receiving unit, and then hitting a similar button on the underside of the mouse. When successful, a light will blink on the receiver.

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i have the same wireless keyboard. i suggest that u redothe setup process and setup the mouse first. if the problem persist then move the wireless scanner.

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Thanks! I fixed the problem by installing a USB mouse and using fn+f9. That unlocked the mouse so I could use the pointer leaving just the keyboard problem. I then tried reconnecting the wireless keyboard (by using the button on the receiver and under the keyboard) Hey Presto!!

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The mouse should be Plug and Play. Did you install the drivers before plugging the mouse's receiver in? The PC has to have the drivers first in order to take advantage of the Plug and Play capability. If you plugged the mouse's receiver in before installing the drivers, unplug the mouse receiver, uninstall the driver, reboot your PC, reinstall the driver, then plug the receiver in and you should be fine.

Otherwise, press the Connect button on the receiver first, and then the Connect button on the mouse, and that should establish the connection. You don't need to disable your touch pad in order to use the mouse.

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If you have wireless keyboard mouse try standard ones and see if they work you may get it off power mode

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