Question about Logitech QuickCam Communicate STX Personal Web Camera

2 Answers

They can see me, I can't see them

Hi
I am fairly new to Skype and I only installed Logitech QuickCam Communicate STX so that I can talk to my son in London.

I have tried twice now. My end I get double vision and can't see them but they can see me. Sound not a problem.

Software seemed to load OK.

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  • vimejia Sep 10, 2008

    They hear us but can't see us. We were using with yahoo messenger.

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2 Answers

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  • Expert
  • 8,637 Answers

Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video shoud work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jan 13, 2009

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  • Logitech Master
  • 2,130 Answers

1st You download Webcam Driver.


After this install the Webcam driver in the system.
Installation of Webcam Driver
Go to the control panel
Click on the System Icon
Click on the Hardware Tab
Click on the Device Manager s
Select the Unknown Device or printer device where yellow Question Marks sign on it.
Right click on it and uninstall it.
After this go to the top of the device manager and click on scan for hardware changes.
Driver installation Wizard start.
Brows Your Driver from the Hard Disk and click on next.
Driver will be install.

Posted on Sep 14, 2013

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1 Answer

My logitech webcam won't work in msn messenger....in messenger when i try to make a video call...it says I need to buy or install a webcam? what's the deal? heeeelp


Hi Marilyn,

Have you installed the Logitech Quickcam program? If you did then open the application and select the instant messenger(i.e. MSN, SKype, Yahoo) that you will be using the camera.

If you have note yet installed the Logitech Quickcam application then I suggest you disconnect the webcam and run the software first.

Oct 28, 2010 | Logitech QuickCam Communicate STX Personal...

4 Answers

Driver download


Hello Sure ,

Check The Link Below :
To Check Your system <Xp , Vista , Seven >
And Download Full Driver .

Logitech QuickCam Communicate STX Personal Web Camera
moz-screenshot.pngmoz-screenshot-1.pngmoz-screenshot-2.png

Aug 03, 2010 | Logitech QuickCam Communicate STX Personal...

1 Answer

Can't see the other person on skype


It's the others person's camera that is possibly configured wrong and they need to make sure that it works correctly. Good luck

Apr 28, 2010 | Logitech QuickCam Communicate STX Personal...

1 Answer

I can't get the video to work on skype. The solution said to add


If you have problems when you use your Logitech device in Skype, you may have to configure the audio and video setting in Skype. To do this, follow these steps:
  1. Start Skype.
  2. On the Tools menu, click Options.
  3. In the navigation pane of the Skype Options window, click Audio Settings.
  4. Select your Logitech device as the default microphone. (if it has a built-in mic) For example, select Logitech Communicate STX.
  5. In the navigation pane of the Skype Options window, click Video Settings.
  6. Select your Logitech device as the default Webcam. For example, select. Logitech Communicate STX
  7. Click Save.
  8. Test Logitech by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site: http://support.skype.com (http://support.skype.com)

Aug 29, 2009 | Logitech QuickCam Communicate STX Webcam

1 Answer

Hi, i would like to take live picturs and/or video while i am chating with skype and dont know how to do it. will you help me ? thanks, eddie


>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>- --> Skype issues with your QuickCam Communicate STX trnsp.gif Detailed Description 1754.1.0.jpg This article explains what to do if you have problems using Skype with your QuickCam Communicate STX.
Model Number: V-UBK45
trnsp.gif Answer If you are experiencing difficulties using the QuickCam Communicate STX with Skype, check the following:

Verify the QuickCam Communicate STX is functional:
  1. Launch QuickCam software (Start > Programs > Logitech > Logitech QuickCam)
  2. Verify that you can see yourself in the QuickCam window as shown below:
    11578.1.0.jpg
  3. Close the QuickCam window.
Verify that the QuickCam Communicate STX is selected in the Skype Settings:
  1. Launch Skype (Start > Programs > Skype > Skype)
  2. Click Options from the Tools menu as shown below:
    11641.1.0.jpg
  3. Select the Video Settings option from the Skype sidebar as shown below:
    11680.1.0.jpg
  4. Check the Enable Skype Video checkbox as shown below:
    11597.1.0.jpg
  5. Check the "Start my video automatically when I am in a call" checkbox as shown below:
    11595.1.0.jpg
  6. Verify that your QuickCam Communicate STX is selected from the Camera drop-down menu as shown below:
    11638.1.0.jpg
  7. Verify that your QuickCam Communicate STX is selected from the Microphone drop-down menu as shown below:
    11639.1.0.jpg
  8. Verify that the "Let Skype adjust my audio settings" option is checked in Audio Settings as shown below:
    11679.1.0.jpg
If you still cannot see or hear the other person, it can be due to a variety of possible issues, including:
  • Windows or third-party firewalls
  • Your internet service provider (AT&T, Comcast, etc) could be blocking certain services.
  • Missing Windows system components.

Jan 10, 2009 | Logitech Quickcam Chat Webcam

2 Answers

I cant install my new Logitech Quickcam Communicate STX


well first get windows sp2 here:
http://www.microsoft.com/windowsxp/downloads/default.mspx?wt_svl=20396a&mg_id=20396b
speaker problem go here:
http://www.wikihow.com/Fix-Computer-Speakers
Finance problem go here:
ok just dump him.

Dec 08, 2007 | Logitech QuickCam Communicate STX Personal...

4 Answers

Logitech QuickCam Communicate STX User Manual


there should be a full manual on the CD in pdf format which accompanied the Webcam.. the 4 page guide was most likely the Quick start guide

Oct 08, 2007 | Logitech QuickCam Communicate STX Personal...

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