Question about Creative Labs Zen Vision Digital Media Player
So my player turns on/off, the volume up/down and the top two "menu" buttons function fine however the "ok", all arrow keys, play/pause and skips do not work. I contacted Creative about my issue but of course they will not help since my warranty expired three years ago. I'm electronic illiterate so I was wondering if I brought it into GeekSquad could they fix it for me?
The fix for this requires you to disassemble the unit. The Vision is easy to disassemble and this issue can be fixed easily by those comfortable opening up and tinkering with electrical gadgets.The keypad board is separate from the main board and can easily become separated when dropped. Disassembly of the Vision case and re-seating the keypad board fixed this issue for me.
Posted on Mar 17, 2009
The solution offered above by martycase worked for me.
I opened it up and had to 're-seat' a couple of 'chip boards under the keypad that are supposed to 'saddle' together. It works perfectly again, just like new.
It takes a little work and courage but if it isn't working anyhow, then what's the worst that can happen. Thankfully, now I don't have to buy an iPod.
Posted on Apr 13, 2009
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Posted on Jan 02, 2017
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