When i turn on my computer in the normal mode the mouse does not show up and i need to use the keyboard to move around, but when i went into safe mode the mouse shows up and is usable and is usable on other computers when i hooked it up to my other computer, so this proves that it is not the actual mouse that is the problem. how can i fix this?
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Re: Mouse troubles with my Compaq Presario 5000 PC
Looks like to me that you have generic drivers loaded if you get to my computer right click on it and go down to properties then click on it click on hardware and than look for your mouse and right click on it and look for remove than click on it to remove the mouse from the computer say yes than close out of it and restart the computer once the computer starts up the new hardware found should pop up and continue installation from here ok good luck !!!!!
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start (button) select control panel / system / hardware / device manager / mice & pointing device / double click, select wheel mouse (or whatever mouse you have) right mouse click, properties, select use this device (enable) - But I'm surprised you are having trouble with it.. Have you changed anything recently? Have you always used a ps2 mouse? Try connecting the mouse & re-booting the pc.. Also make sure it's plugged into the correct port, not the ps2 keyboard port.. Especially checkif you are using a usb keyboard.. Rgds
Make sure that the keyboard and mouse wires are plugged in the appropriate ports, if it still won't work, try switching keyboard and mouse. If it still will not work I would call the factory and try to have it shipped back because it could be blown ports.