2 ways: on the device: go to explorer (in the main menu) - select the file you want - press "a-b" button, a box will appear on the screen saying "delete file?" - select "yes" the highlighter is white
on the computer: plug in the mr310 - open up "my computer" - open up "mr310" (or whatever you named it as) - select the file you want to delete - press "delete" on the keyboard - click "yes" on the delete dialog box
If you formatted it, you
will have to but music back on to it.
I assume that you tried the volume controls, so you should verify that the ear buds are working properly. Either try your ear buds in another device or try a different set of buds (that you have verified work) in your MP3 player.
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