Scanner Delivery server fails on my Gestetner dsc232
First, it doesn't work on Vista, if you have upgraded you OS??
So, have all of the destinations disappeared off the display?, and "updating destination list has failed' message displays" (or something similar).
If this is the case........ have you tried going into the "Scanrouter V2 admin utility", and under the "server" button select "set I/O device", then select "remove". If you are asked to "retain settings" select "no". Then click "add", then "Browse", it should find the machine, select "ok" then name it whatever you want -it's for identification only
This helps when (for some reason) the machine has become disasscociated with the Ip address for lack of a better description -particularily if the software is not installed on a machine with a statc IP.
Do the destinations still appear but the scans do not reach their destination even though they appear to be sent?
This happens when the Windows login password has been changed, because Scanrouter is linked to the admin password.
The way to tell is if you click to open the "Scanrouter V2 admin Utility", and get a message pertaining to a "wrong password" or similar. - Enter the NEW windows login password
Has windows Firewall been enabled? TCP port #3670 needs to be opened
Please let me know if any of these solutions help, and Please rate me :)
Mar 19, 2009 |
Gestetner DSc232sp Copier