Not all hoh2520's have been recalled. when you call the number on the recall website they ask you to punch in your production number and only some of them were affected. my hoh2520 tg-u was not on the list, but has the shutoff issue, however after speaking with a customer service rep, Holmes said there's nothing they can do about it. i was offered a 15% discount and free shipping on a new heater.
Hello- These heaters have been recalled.The Holmes heater company will mail you a new free heater, if u mail them back your power cord. Please check the recall website. Julie :)
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