Question about Kenmore Elite HE4 Electric Dryer

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Washing machine is not rinsing and spinning

The tub fills with water, then agitates, but it isn't emptying and rinsing....so now i have a washing machine full of dirty water. Help. washer is not rinsing clothes, automaticaLLY, but will if I reset it to rinse ??!!!

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  • Anonymous Mar 18, 2014

    The machine fills and empties, but when it tries to agitate or spin is just screams and nothing in the tub moves>

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Hello ramide,
Huuum At your service!

Try this first as we do when you have an error code.
This can reset the system.
First unplug the washer and wait a 5 minutes then restart it.
It's like rebooting your computer when its acting strange!
Usually it corrects some error problems if they are not serious.
Or they are sometimes just a glitch.


Bless You
PLEASE GIVE ME A GOOD RATING HERE AT FIXYA.COM BEFORE YOU SIGN OFF.

Thank You

Posted on Sep 18, 2008

  • Neil Golan
    Neil Golan Sep 19, 2008

    Hello ramide,
    how did the reset turn out??
    Thinking about it, I do feel the timer may not be progressing by it self.


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If the machine starts to agitate and the water does not shut off replace the water inlet valve. Now if the machine fills and does not agitate,then clean the pressure sensor tubing and the line coming off the tub. Hope this helps Tim

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My washer filled up with water, - the filling part works. however, it won't agitate or drain.


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Problems with a washing machine not spinning or not draining are often inter related..

If you are having a problem with your top load washer then check out this tip...

Washing Machine does not Pump or Spin


If you are having problems with your front load washing machine then checkout this tip...

Front Load Washing machine not draining and or not spinning


heatman101

Aug 23, 2010 | Kenmore Dryers

1 Answer

My Kenmore washing machine won't spin


If the washer will fill and drain, but won't agitate or spin, you may have a broken motor coupling. The noise of the motor engaging, lack of agitation and ability to still drain are the usual symptoms. This is a common fail item with this model washer through normal wear and tear. Newer versions of the coupler are more resilient and resist breaking. The following link explains how to replace one:

http://www.fixya.com/support/r385250-replacing_motor_coupling_kenmore_top

The motor coupling is located between the drive motor and the transmission and takes the place of a drive belt. This configuration is known as a "direct-drive" system. They do wear out and can break. The replacement part number is included in the link I provided and is an improved upgraded coupling that is more resilient. It should last longer.

A replacement coupler can be purchased on line at appliancepartspros.com for about $11. Just use the part number in the link and "Search by Part Number" for your search criteria.

If the washer fills and doesn't do anything, or stops right after the wash cycle and then does not advance to the rinse cycle, this is commonly caused by a lid switch malfunction. The washer usually will NOT drain either. The lid switch is usually mounted under the washer top casing, on the right hand side on most top load models. It is activated by a plastic piece on the lid (called a "Lid Strike") through a small hole on the rim of the wash tub opening. In many cases the lid strike breaks off the lid, or the lid switch becomes loose and no longer makes contact. Inspect the lid to make sure the lid strike is still intact, and then inspect the mounting screws (adjacent to the small opening on the wash tub rim) and make sure they are snug. If you determine the switch to be defective, the following link explains how to replace one:

http://www.fixya.com/support/r385198-replacing_lid_switch

On some models, the lid switch is located under the top casing by one of the lid hinges. You will know if you if you have this type of switch, because It does not have a lid strike and the small hole on the right hand side of the wash tub will not be present. This switch is actuated (toggled) by a rod on the lid hinge. With this type of switch, if you locate it and it can be toggled by hand, you may only need to adjust the actuator by bending it slightly.

A replacement lid switch (if required) can be purchased at any of the following web sites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

The average price is about $20 - $30. Prices differ between these sites, so shop and compare.

Take note of your symptoms:

1. Washer fills, may or may not agitate, will not advance to the rinse cycle, and will NOT drain - lid switch.

2. Washer fills, does NOT agitate or spin, but WILL drain - motor coupling.

If you still have questions, please let me know. If the suggestions I have listed do not match your washer symptoms, please post back and elaborate more on what the washer is/is not doing so I can provide you with better assistance. I hope this information is helpful to you.

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Washing Machine Stinks


The odor that you are experiencing may be from the growth of mold. Inside the washer, some small pools of water may be left standing and is harboring mold spores. Even though you may operate the washer regularly, the mold spores are not being washed away.I have a couple of tips that might help to eliminate odor issues in your washing machine. First, and the most effective in my research is to, leave the lid, or door to the unit open. By leaving the door open, it promotes air circulation and evaporation of standing water. The reduction in odor, will occur quickly and dramatically.

My second tip is to run the washer empty for a quick rinse cycle. Add an entire cup of bleach at the start of the cycle. The bleach is effective at destroying organisms, such as mold and bacteria. However, running it once will not be completely effective. I suggest pouring another cup of bleach into the wash tub, after the cycle has completed. This will leave bleach as the standing pool and should prevent the growth of mold or bacteria. However, if you do this, before doing a load of laundry you should run an empty rinse cycle again, to avoid damage to the clothes from the bleach left standing in the wash tub.

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1 Answer

My kenmore 110 will fill and rinse, but will not agitate, drain, or spin. I ran 2 tests before this post. Once the washer gets to the wash cycle, it just stops, I get nothing. I also don't hear any motor...


Check your lid switch. If the washer fills and agitates, but stops at the rinse cycle, or, if the washer fills, then stops and will NOT drain, this is a common symptom of a lid switch malfunction. The following link explains how to access and/or replace one:

http://www.fixya.com/support/r385198-replacing_lid_switch

The lid switch is usually mounted under the washer top casing, on the right hand side on most top load models. It is activated by a plastic piece on the lid (called a "Lid Strike") through a small hole on the rim of the wash tub opening. In many cases the lid strike breaks off the lid, or the lid switch becomes loose and no longer makes contact. Inspect the lid to make sure the lid strike is still intact, and then inspect the mounting screws (adjacent to the small opening on the wash tub rim) and make sure they are snug.

On some models, the lid switch is located under the top casing by one of the lid hinges. You will know if you if you have this type of switch, because It does not have a lid strike and the small hole on the right hand side of the wash tub will not be present. This switch is actuated (toggled) by a rod on the lid hinge. With this type of switch, if you locate it and it can be toggled by hand, you may only need to adjust the actuator by bending it slightly.

A replacement lid switch (if required) can be purchased at any of the following web sites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

The average price is about $20 - $30. Prices differ between these sites, so shop around for the best price.

This is a very simple repair, but if you have questions, please let me know. I hope this helps you.

NOTE: You do not need to drain the washer to replace the switch.

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Washing machine


I'll start with the least expensive problems and work my way up to be somewhat encouraging!

* If the machine fills with water AND it doesn't spin OR pump the water out [and you cannot hear the motor running] the lid switch that triggers the machine may be defective or broken. For safety, washing machines are made so that they cannot spin with the lid open. The lid switch "tells" the washer that the lid is closed, so if it breaks, the washing machine may be able (in some models) to fill but not spin -- in some models, it may not function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. Not sure if this is "kosher"or not, but I have checked this myself without taking anything apart by carefully inserting the tip of my finger into the small hole where the lid closes. When I did push the little pad just beneath the surface of the hole, my machine started working. . . when I moved my finger, it quit, so I knew it was the lid trigger switch that I needed to replace.

* If your machine fills up but won't spin and won't pump water out [but you hear the motor running] it could be the pump pulley that has become "frozen" or stuck. To check this, remove the pump from the washer and try to rotate the pulley by hand. If it won't turn fairly freely -- it it's really stiff or won't move at all, or, if the pump belt is broken -- replace it. Many machines have two belts -- if either is broken, it could result in a problem like the one you've mentioned.

* If the washer pumps water out but won't spin, the motor coupler may be broken. Many machines are made by Whirlpool [Kenmore, Roper, etc. are all made by Whirlpool]. These washers use a small, relatively inexpensive motor coupling. It's plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other. These can wear out with time, and this may be a problem if your machine is an older unit.

* If the washer pumps water out but will not spin or agitate (or, if the water will pump out but the machine will either spin OR agitate but not both), the drive motor may be defective, either totally burned out or only burned out one one of the two sides/directions [the spin/drain is one direction of the reversing motor, the agitation is the opposite direction]. If one of these cycles works and the other doesn't, possibly the drive motor has burned out in one direction only. If this happens, you need to replace the entire motor.

* If you hear a really loud noise when the machine should be spinning, it could be that the spin bearing or basket drive may be worn or seized. These components let the inner tub spin freely inside the outer tub. This would be a repair for a qualified technician.

Jan 11, 2008 | Kenmore 63942 Dryer

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