Question about HP Scanjet 5400c Flatbed Scanner

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Precision Pro 3.1

I just bought a new Dell laptop with Vista Home premium.

When I plgged in the USB from the HP 5400C scanner, it said that the driver loaded. But it doesn't even see the disc when I try to load the Precision Pro 3.1 software. The drive in my laptop sees other disks and the disk works fine from my desktop PC. Is there somewhere else I can get the required software? Any ideas? Thanks!!

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You may want to try this web page that tells you how to get the HP 5300C
working in Vista. It works fine on HP 5400C as well.

'Tutorials - How to get your HP Scanjet 5300c working in Windows Vista'
(http://www.pixel2life.com/publish/tu...windows_vista/)

Posted on Feb 22, 2009

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Get it directly from HP @ hp.com lokk under drivers

Posted on Jul 29, 2008

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I'm wondering, why HP doesn't support there products?! Scanjet 5400c is in good condition and I don't want to spend more money, because somebody else doesn't wont to do his job!


Hi droussanov !
Hp doesn' t support your unit anymore since Windows XP and it's a shame . Here are 3 workaround solutions :
solution one:
You can get your unit working in WIA mode if you can follow this :
make sure your XP ( yes XP ) driver is correctly installed .
Download FreeKapture from
http://download.cnet.com/FreeKapture/3000-2094_4-10673689.html
Launch Freekapture , clic on Scan , select WIA-Hewlett-Packard . Your scanner will run . If you choose HP PrecionScan Pro , program will hang .
Note : no slides or negatives scans possible in WIA mode but the rest works .
solution two :
If you have the W XP install disc , you can install a virtual version of W XP on your machine from http://www.vmware.com/products/player/
solution three :
If you still have the install disc , you can also partition your primary and install W XP on the new partition from http://download.cnet.com/Partition-Wizard-Home-Edition/3000-2094_4-10962200.html.
Back up your data first.

Have a nice day ,
Best regards,
Fanaudi .

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Go there and try download the Drivers and Utility for the 64-bit Version of Vista. Pretty bad that HP's own website has the info you need, yet they say it won't work.

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I used the HP latest driver download named sj655en.exe from their website and after 29months of not working, it DID and DOES work now!
The HP Precision Scan LT interface has a little problem of "save as" naming your file since it does not show the file name but you can just add the file name to the folder name and then it'll save your scan.
All of my apps work fine using the import function to the HP Precision Scan LT application.
Since I know HP did NOT update their driver, I'm guessing it's Microsoft having changed something with Vista Home Premium.
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Scanjet 5400c won't scan in Vista Home Premium


Unfortunately, your scanner is not compatible with Windows Vista and there are no drivers available to make it compatible. I found the following message on the HP website when I searched for Vista drivers for your product:

We are sorry to inform you that there will be no Windows Vista support available for your HP product. Therefore your product will not work with Windows Vista. If you are using the Windows Vista operating system on your computer, please consider upgrading to a newer HP product that is supported on Windows Vista. HP has numerous products on the market that support Windows Vista. If you are in the US, see http://www.hp.com/united-states/tradein/home_flash.html . If you are outside the US, click the How to buy link at the top of the page.

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