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I have bought a new 500gb Maxtor basics external usb hard drive. The computer identifies the peripheral but does not show the storage device in windows explorer or asign it a drive letter?

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Ihave Simpledrive 500GB external hard drive but now all of a sudden my PC does not recognize it when I go to my computer and look for it


If you have a SimpleTech SimpleDrive connected to your computer and you're experiencing problems with the external hard drive, there may be several reasons why it's malfunctioning. Troubleshooting your computer can help rule out common problems and the possibility that the hard drive may be defective. If you recently purchased the device and suspect there is something wrong with it, return the defective drive to SimpleTech or the reseller for a replacement.

Incompatible USB Port Problems W 7 First, please disconnect all USB devices and then perform the following steps:


Click "Start" button, type "devmgmt.msc" (without quotation marks) in the "Search" bar and press "Enter". Click "Continue" if necessary.


In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".


Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".



Then, restart your computer and Windows 7 will reinstall all USB controllers automatically. for XP or earlier click start right click on computer select properties device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X you will need to update/reinstall drivers right click to reinstall drivers if you can see your usb drive but its not working ports (com&lpt) right click update driver if this fails to fix the problem Check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems to a computer and its parts b> SimpleTech SimpleDrive plug and play options makes it easy for you to connect the device to your computer. But you may encounter problems if your computer's USB (Universal Serial Bus) ports are not compatible with the external hard drive. Make sure your ports are powerful enough to operate the drive. USB 2.0 ports are recommended, but if you're using an older computer with 1.0 ports, the hard drive will function much slower or you may receive an error message that the device is not compatible with your system. b> Missing External Drive Letter b> If you're unable to find the SimpleTech external hard drive's letter on your desktop after you have installed the drivers for the device, it's possible that the external drive may be assigned to another drive. Sometimes, the hard drive is assigned to a network drive and you may need to manually change the drive's letter in Disk Management. Enable Drive Letter View b> Click the "Start" button and choose "Control Panel" from the start menu. Click "Folder Options" and navigate to the "View" tab. Scroll down and place a mark next to "Show drive letters," then click "OK." b> Configuring Drive Manager b> Click the "Start" button to launch the start menu. Right-click "Computer" and choose "Manage" from the menu. Click "Storage" in the menu on the right side to extend the section. Click "Disk Management" under the "Storage" header. This will show you a list of drives and removable storage on your computer. It will also report the status of the drives, such as "Healthy." If the removable storage does not have a drive letter or has a drive letter in conflict with another drive, you can assign it a new letter. Right-click the icon of your removable storage drive and click "Change Drive Letter and Paths." Click the "Change" button, then choose a drive letter from the drop-down menu. Select a letter that is near to the end of the alphabet to prevent drive overlap issues. Click "OK" to allow the changes to take place. You should now see the removable storage listed with your other drives on the "My Computer" screen. SimpleTech SimpleDrive Incorrectly Formatted b> SimpleTech SimpleDrive is normally pre-formatted for Windows NTFS (New Technology File System), but Mac users may need to copy the backup software and reformat the external hard drive for FAT32 or Mac OS to be able to use the external drive. If the external hard drive is not formatted correctly for your system, it may not function or work properly. b> External Hard Drive Inaccessible b> If you receive an error message that says "Drive Inaccessible," the SimpleTech SimpleDrive may not be able to read the service area of the platter. If the external hard drive emits a loud or abnormal sound, this could mean the device is failing. Test the drive on another computer to see if it is working properly. Otherwise, the external hard drive's surface area may be damaged or corrupted. b> Replacing a Defective Hard Drive b> You can return a defective hard drive that is under warranty to SimpleTech. The manufacturer will exchange the device if the seal is not broken. But if you break or tear the seal on the case, any warranty claims will not be accepted and the device will be returned back to you. SimpleTech will only accept the device if you contracted a commercial data recovery company to retrieve critical data from the external hard drive and the seal needed to be broken. Before returning the defective drive, you will need to secure a RMA (Return Merchandise Authorization) approval number from SimpleTech and furnish any invoices or documentation regarding the data recovery company's services. Hope this helps.

Jan 07, 2013 | Compaq Presario 5000 PC Desktop

1 Answer

Transfer your data over from the old hard drive to the new computer


The easiest way is to connect the old hard drive to an USB adapter case and make it an USB external hard drive. Connect this to the USB port on your new computer, the computer will see the external hard drive as an External storage device. You can then open the various folder on the hard drive and copy the files to your new computer.
You can delete all the unnecessary folders and files off the old hard drive and use it as a backup storage device.

Jul 31, 2012 | eMachines ET1161-05 PC Desktop

1 Answer

What is peripheral device? and 2 eg. of peripheral in a computer system


Peripheral devise are the computer devices that are connected to the computer externally such as printer, scanner, keyboard, mouse, tape device, microphone and external modem. They can be internal such as CD-ROM or internal modem and external as the scanner, printer and Zip drive. Peripheral devices can be classified according to their functions.

1. Input
Input devices are the type of the computer devices that are used to provide the control signals to the computer. Keyboard and the Mouse are the examples of the input devices.

2. Output
Output devices are the devices that are used to display the results. Printer, scanner, speaker and the monitor are the examples of the output devices.

3.Storage
A storage device is a device that is used to store the information such as hard disk drive, flash drive, floppy disk and the tape drive.

Hope this will be helpful to you.
Thanks.

Oct 09, 2010 | PC Desktops

2 Answers

My maxtor basic external model STM905003EHM301-RK cannot load by computer...plz help me..


All you have to do is plug in the device into the USB Port, and connectthe drives AC Adapter if neccesary. Thats all there is to it. The driveyou plug in will show up as a hard drive in My Computer
if problem persists try loading the drivers for disk that you can download from www.download.com

May 01, 2009 | PC Desktops

2 Answers

Install a maxtor basic external hard drive


All you have to do is plug in the device into the USB Port, and connect the drives AC Adapter if neccesary. Thats all there is to it. The drive you plug in will show up as a hard drive in My Computer.

Aug 25, 2008 | PC Desktops

2 Answers

I bought a Maxtor One Touch 3 500GB EXT HD for 10 months, i just found out it is not powering on at all yesterday, so i cant do any things and so worry about my storage files in to it, can you help me how...


Hi kennithtang,

Lets troubleshoot this together. First, lets check and make sure the power cord is plug into the wall and to the external HD, second, make sure the communications cable (most likely a USB cable) is plug into a USB port as well. If this does not work, try plugging the USB cable into another USB port on the computer or monitor. Hope this resolves the issue. If not, then hopefully, the hard drive from the external HD is extrackable. Then may need to purchase an enclosure that in compatible to a 500GB hard drive.

Hope this helps and good luck.

Jul 26, 2008 | PC Desktops

2 Answers

Maxtor basics external drive


Hi Nuisance101, I recall your running vista. Vista is a nightmare. If you cound only see the troubles we see on a daily basis here at FixYa you'ed understand. It's a common problem with Vista not seeing USB devices, externial devices. It does & then the next second it doesn't. Same for all external devices. I'm am 100% sure the trouble is not your system or your devices. It's Vista. I have gone over dozens of post from vista users. One would think MS has been on vacation since the release of vista. You can look at vista's web site for help for a possible fix, at this link. (I have no faith). MS blames driver software. Your Maxtor drive is external. Henve no driver software.
So it falls into that vista area of one time vista see's the drive & the next it does not.
Either way I though Maxtor addressed vista issues. I prefer Seagate drives myself. Personally know lots of people who's Maxtor's drives have just gone down for no reason. Seagate bought Maxtor.

http://windowshelp.microsoft.com/Windows/en-US/hardware.mspx

Most of the post from vista users, claim users should check vista's updates often. Since Max Blaster did its job, I'm inclined to blame vista.

I wish I could give you a better fix or suggestion but I'm up against vista. That's why I run WinXP Pro. I do not have these problems.

Best wishes Nuisance101!
Mike

Mar 30, 2008 | PC Desktops

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