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I have bought a new 500gb Maxtor basics external usb hard drive. The computer identifies the peripheral but does not show the storage device in windows explorer or asign it a drive letter?

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Maxtor basics 500GB external hard drive not working


Every time you turn your computer on it is going to "spin up" and the light is going to come on. Just because the light goes out and it idles so that you can't hear it anymore doesn't mean it isn't still on. It is. You can verify this by using windows explorer to view it and its files.

Jun 29, 2012 | Maxtor BASICS Personal Storage 3200...

1 Answer

My maxtor 500gb usb hard drive is not responding when I plug to my pc, so I can't access to any of my file


hello,
-make sure that the cables from the ext hard drive is properly connected like power if there is and USB -try other USB port -try other USB devices -try other USB cable for that Maxtor -try other computer
the reason why you are doing that is to know if the USB port is broken of if the ext hard drive is not responding.
cheers.

Feb 24, 2011 | Maxtor BASICS Personal Storage 3200...

1 Answer

My Maxtor Onetouch 4 500 GB external hard drive is not showing up under my computer. The light is blinking on the hard drive any suggestions?


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge" guarantee.

Nov 18, 2010 | Maxtor OneTouch 4 500GB External USB 2.0...

1 Answer

Maxtor Basic 500GB drive. USB connection to device has become loose/ unconnected. No power/ device recognition


Spend $30 to buy an "empty" disk-drive enclosure, and "transplant" your 500GB drive into that case, to create a new external storage device.

Oct 31, 2010 | Computers & Internet

1 Answer

Unrecognized external HDD


This message usually indicates one of two things:

1 - The driver for the device is not loaded or has become corrupted (I trust that one of the other troubleshooting steps you took included reinstalling the drivers...) or more likely,

2 - The device has malfunctioned. More likely than not, the hard drive itself is OK, only the electronics in the case has failed.

If the device is still under warranty, give Maxtor Customer Service a call and get it replaced. Of course all of the data you have will be gone unless you can convince them to send you ONLY the replacement case and electronics, not the hard drive. In which case you will have to open the old case, remove the hard drive and put it into the new case.


Jan 07, 2010 | Maxtor BASICS Personal Storage 3200...

1 Answer

Maxtor Basics 320 GB external harddrive cant be recognized


There's a good chance the shop you bought the drive from didn't have SP3 installed. For some reason, SP3 has an issue with USB peripheral devices. Windows has created a patch to rectify the problem. Click on the link below and install the "Fixit" patch to enable your PC to recognize your HD. Best of luck.
Greg
http://support.microsoft.com/kb/925196#fixit4me

Jun 18, 2009 | Maxtor Basics Personal Storage 3200 Hard...

1 Answer

Open external drive maxtor basic 500GB


it may be like the one i have which is a maxtor basics 1.5tb drive. There is only one screw behind the sticker. The rest is clips. This is the guide i used when opening the case.

http://www.computer-aid.com.au/blog/2009/02/17/how-to-take-apart-a-maxtor-basics-external-35-usb-drive/


Mar 28, 2009 | Computers & Internet

3 Answers

How can I open the Maxtor Basics 500GB case??


See this link:

http://www.computer-aid.com.au/blog/2009/02/17/how-to-take-apart-a-maxtor-basics-external-35-usb-drive/

Mar 28, 2009 | Maxtor Personal Storage 3200 (U01E200) 200...

1 Answer

Maxtor OneTouch 4 500GB External USB 2.0 and cannot access it. My computer does show only icon with now information


It is a bit boring and I do not know why it should be but for some reason your computer and new hard drive do not strike it off initially, just like other new-comer situations. Just keep on trying.
With your computer on, plug in external drive and switch on, it should then give a signal to your computer that a new device has been added. This provided that you are running ';Windows millennium, xp later DOS.
It seems to me that The Maxtor Being a "removable device" needs to be unplugged and plugged in again whenever you restart your computer, Perhaps this is what is happening, However as in my case I continued to do this until until the my computer got to rely on the new hard drive so much it could not run without it.
Good luck
Goffa

Jul 24, 2008 | Maxtor OneTouch II external hard drive...

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