Question about Logitech Cordless Desktop MX 3000 Keyboard/Mouse

4 Answers

Logitech MX-3000 wireless keyboard not working.

Mouse is working, but keyboard is not working. Pressed Connect button. Only the sleep button is working and rest of the keys on the keyboard are not working. How do we fix this problem?

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  • 13 more comments 
  • fchao Sep 08, 2008

    MX3000 wireless keyboard is not working. Only sleep button is working.

  • Anonymous Sep 16, 2008

    same thing

  • jasma12 Sep 25, 2008

    same thing just happened to me. working 2 years with this set. lost the mouse a few days ago, last night lost the keyboard as well. now only sleep button is functional. anyone found a workable solution?

  • Anonymous Nov 28, 2008

    same thing only sleep button and media button working

  • lexra Dec 02, 2008

    the same situation

  • cortom Dec 08, 2008

    same problem as everyone,
    everything was going fine until suddenly the keyboard stopped working (the sleep buttom works and the mouse works fine)

    anyone with a solution please?

  • cortom Dec 08, 2008

    same problem as everyone, sleep buttom is only thing working on keyboard, stopped workin out of the blue, while mouse is fine... anyone with solution please tell us!

  • Anonymous Feb 06, 2009

    mouse works and keybord don't work

  • boulton27 Feb 12, 2009

    I purchased the Logitech Cordless Desktop MX3000 keyboard and Mouse some time ago.

    I seem to have lost or mislaid the setup CD for the keyboard.

    The only keys that work are E-mail, Calculator and Sleep. All the rest are just dumb keys until setup.

    Is it possible to download a program to setup or do I have to purchase the CD again. Your help would be appreciated.


    John Couch

  • Anonymous Mar 26, 2009

    keyboard stopped working after changing graphics card

  • Anonymous Apr 02, 2009

    i had same problem - marks solution above does the trick perfectly. nice one mark -im guessing all this will be in the documentation, something I didnt receive wen purchased through seller. ive a lot of faith in logitech mice as they seem to last for ages on same battery and have very good range. first time tried a wireless keyboard so we shall see - this one seems a little heavy and cumbersome, whether or not ill use all these additionall buttons is debatable. all in all, logitech consistently delivers quality products (unlike the likes of advent)

  • Anonymous May 08, 2009

    Solution #3
    Marky_125 Thank you!!

  • lanell398 May 17, 2009

    my mouse works and my keyboard was working, but it went haywire,,,started typing periods when I hit thearrow key and other garbage. I replaced the batteries in the keyboard have following the instructions. Press connect on the wireless adaptor, then immediately pressed the buttom on the bottom of the keyboard. Does not work

  • Anonymous Mar 24, 2014

    when I press the backslash key it gives me a backward apostrophe. How do I get it to give me the backslash?

  • Renee Stundis
    Renee Stundis Aug 02, 2014

    Marky_125, this worked for me too! Thank you!! I was about to invest in a new wireless device. Now I have another problem, the wireless mouse is working but is "jumpy" around the screen. Any ideas of how to fix that? Thanks!



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Hi There,

I had exactly the same problem as this, and was able to solve it by turning off "secure mode" on the keyboard (which stopped it encrypting all the keystrokes) by taking the following steps:

1) Press Ctrl + Alt +F12
2) Press connect button on the receiver
3) Press connect button on the keyboard
4) Press escape key
See this post on the logitech forums for details:

Hope this works as well for you as it did for me!
Mark :)

Posted on Dec 16, 2008

  • Axel Domenech Nov 08, 2013

    Thank you very much! Writing this on the keyboard. Keep it up, much appreciated.


  • Level 1:

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Thank you very much i;m going to let all my friends know about this site IT'S WONDERFUL.................SMILE IM KNOW TYPING THIS ON MY KEYBORAD AND IT;S GREAT....

Posted on Jul 03, 2009


Yes. I pressed the button underside of the keyboard right after I pressed connect. Still it's not working.

Posted on Aug 15, 2008

Did you press the button on the underside of the keyboard right after you pressed connect? We're having the same problem but think its the signal. 1 signal - 2 joined towers.

Posted on Aug 15, 2008

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