Question about Dynex DX-E401 Router
I had been using my router for about 2-3 years with no problem, and then it would not let me have any internet connection until it was taken out of the system. Model NO. DX-E401 Serial No. ZB0 1A58002867
Verify your router is connected to a standard grounded outlet. Check that the Internet cable is connected to the WAN port on your router, and check the WAN light on the front of your router is illuminated. Check that the LAN lights are on.
Power cycle your router by unplugging the DSL/Cable Modem from the power, then unplug the router and power off your computers. Then, plug in the DSL/Cable Modem to the wall and wait until all the lights are on and none of them are blinking. Power on the DX-E401 router and wait until all the lights are on. Now, power on one computer and verify the Internet connection.
You can verify your router is working properly by sending an echo request to it and verifying the response you get.
If you are a Windows user go to Start, select the Run option and in the dialog box type in CMD. Once there, type in ping 192.168.0.1 and you should get 0% loss as a response.
If these do not help, the router is likely to have malfunctioned, requiring repair or replacement.
Posted on Oct 21, 2008
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