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Last year my wife and I bought a new Dirt Devil Reaction All Surface vaccuum cleaner to replace the older Platinum Force. After using it a couple of times the new one gets clogged with dog hair easily and shuts down. I cleaned it out completely including the hepa filter but it will not handle the dog hair. The old one never had a problem and still works. We went back to using the old vaccuum cleaner because we can not find the receipt and had not registered the new one and are stuck with a new 179.00 vaccuum cleaner that won't stay running.

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Greetings jettin_us,

Normally you can contact the store you purchased the unit at, and if you paid with anything other than cash, they may be able to retrieve your receipt for you.

Once you get the receipt, if you still fall inside your 1year factory warranty, I would suggest contacting Dirt Devil for further assistance. Their contact number is 800-321-1134.

I hope this helps!

Dorothy
Go Ahead. Use Us.

Posted on Jul 29, 2008

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1 Answer

My Dirt Devil Reaction vacuum cleaner has a plugged hose.


Hi! A broom stick or something similar is probably the best tool you can use to remove a clog. Try pushing the broomstick in an up and down motion gently against the clog until it starts to loosen and slide out. If you are unable to remove the clog the hose can be replaced. I have included a link where you may go to purchase a replacement hose if needed. Good luck!

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Dirt devil platinum force no longer pushes easily


Hi there! If your vacuum is suddenly hard to push this could be an indication that your belt that controls your brushes has broken. The brush roll helps to maneuver through carpet. Check that the brushes are still spinning. If the brushes are not spinning you will need to take the vacuum in to a Dirt Devil authorized service center to have the belt replaced.

There are also two small wheels underneath the vacuum that controls the automatic height adjustment. Inspect the height adjustment cam, shaft and wheels for damages.

Below is a link where you may go to locate the nearest service center to you. Hope this was helpful! If you require further assistance feel free to reach out to us here on Fixya, Facebook.com/dirtdevil or Twitter @DirtDevil.



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1 Answer

Vaccuum cleaner brush belt broke. I'm looking for a replacement, but the only number on the belt is S3M 267


Try here:
Dirt Devil Platinum Force Vacuum Belt - S3M-267 Part Number: 1-912425-600 Or try WALMART.

Dec 15, 2010 | Vacuums

3 Answers

No clogs, work fine, but makes a very loud wailing sound? what could it be?


My Dirt devil Reaction does the same thing. So I took apart the motor and it was crammed w/ dirt then I decided to clean it out. next time I vacuumed my house it was a lot quieter. The guy from Jones sew and vac said baggless vacuum filters most of the time fail and let dirt get in the motor and start to scream. I read a lot of things saying Dirt devil Reaction is the most common vacuum to get dirt in the motor and start to wail then get worse & worse and get to the point where they start to almost scream. P.S if you let it scream for along time of use it will give the motor permanent damage and you will smell electrical burning, if that happens it will be too late so you will half to buy a new machine. To get to the motor you can take the dust contaner off and take the black filter then use your down stairs vacuum and get a small attachament and stick it in and vacuum it out,if not have two vacuums borrow one. If that doesn't clean it out you will need to take all the plastic appart and realy get to the motor good. If my advice dosn't help it is ok to still use it, it will just be loud until the motor of it is totally fried. This should work it worked on my Dirt devil Reaction. I'm sorry if it doesn't work out. :D

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Which is the best caprpet steam cleaner mid priced?


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1 Answer

Lost instructions on how to use my dirt devil platinum force carpet cleaner


http://geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=852232
Generic problem for all Vacuums
Lost instructions on how to
Posted by Brad63ford on July 29, 2008
Lost instructions on how to use my dirt devil platinum force carpet cleaner
Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. The best way to get the owners manual is from Royal itself and to contact the Royal factory @ the phone # listed below and to give them the brand name and model # in order to get the correct owner’s manual for your particular vacuum cleaner. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.

http://royalvacuums.com/ Customer Service 1-800-321-1134
Hours are: 8:00 AM to 7:00 PM (EST)
Thanks, Don the Vac Man
Go Ahead. Use Us.

Jul 29, 2008 | Vacuums

1 Answer

I have had my Dirt Devil for just less than a year. I bought it in September, '07. Last week I was using it and it suddenly stopped running. I can see no reason why. I need to find a nearby repair...


http://geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=846706
Generic problem for all Vacuums
I have had my Dirt
Posted by mamavelda6 on July 28, 2008
I have had my Dirt Devil for just less than a year. I bought it in September, '07. Last week I was using it and it suddenly stopped running. I can see no reason why. I need to find a nearby repair station. I cannot afford to buy another one. I bought it at Kmart; it was on sale for $49.97.
Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. I can see your problem but if it is anything more than a new belt or brushroll, it would be cheaper to buy as new one because the price of the part plus the labor fee will be more than the price of a new vacuum or you can buy a good used one from your local vacuum cleaner dealer in your area. If it is the motor then definitely buy a new vacuum. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.

http://royalvacuums.com/ Customer Service 1-800-321-1134
Hours are: 8:00 AM to 7:00 PM (EST)
Thanks, Don the Vac Man
Go Ahead. Use Us.

Jul 28, 2008 | Vacuums

1 Answer

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1 Answer

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